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Regal Honda - Service Center

Lakeland, FL

4.4
2,394 Reviews

2,394 Reviews of Regal Honda - Service Center

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December 28, 2024

Camden Keller did an excellent job explaining everything in a user-friendly way. The office staff was efficient and polite. More

by grubbybear
Recommend Dealer
Yes
Employees Worked With
Camden Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Regal Honda responded

We're delighted to hear that Camden and our office staff provided you with a clear and efficient experience at Regal Honda. Thank you for the kind words!

December 26, 2024

Nice dealership, very professional and I always have a good experience there. This last time it took someone 30 minutes to write me up on the service drive and I have an appointment, I was told they over More

by Kenroy.Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Dec 26, 2024 -

Regal Honda responded

Kenroy, thank you for sharing your feedback with us. We're glad to hear that you've generally had good experiences at Regal Honda, but we're sorry about the wait during your last visit. We'll work on improving our scheduling to better serve valued customers like you in the future!

December 25, 2024

Very helpful on my visit at Regal Honda, staff was grate explaining on process the repair taking place. More

by GNBENTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
Dec 26, 2024 -

Regal Honda responded

Thank you for your 5-stars! We look forward to seeing you next time at Regal Honda!

December 22, 2024

Regal Honda is the best place to shop for your next vehicle! They provide top notch customer service and are experts in their trade. They make you feel so welcomed and valued. My husband and I both wal More

by JCHAVIRA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Bildoeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Regal Honda responded

We're fantastic to hear that Levi and the Regal Honda team made your car-buying experience so welcoming and smooth! Enjoy those brand-new vehicles, and thank you for choosing us!

December 21, 2024

Overall happy with the dealership but not how they handled the recall on my HRV. In the end it was all taken care of. More

by bobndarlene
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shalymov Isaac
Dec 23, 2024 -

Regal Honda responded

Bobndarlene, we're glad to hear that everything was resolved in the end at Regal Honda. We appreciate your feedback and are here if you need any further assistance! Have a great ride!

December 20, 2024

I’ve been sending my business to Regal Honda for 24 years. Need I say more. More

by m.janeyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chayton Wodecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheron was my salesman and went above and beyond. He’ll be my salesman from now on.
Dec 20, 2024 -

Regal Honda responded

It means so much to the team to hear you've had nothing but five-star experiences here! We appreciate your continued patronage and hope to see you back soon! Thank you so much! - Regal Honda

December 20, 2024

Was promised a second key phob at signing contract now it's been two months and still the promise has not full filled I guess we where lied to at singing dealers contract More

by markbrown915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Farris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 3rd Party User Access - Coxautoinc
Dec 23, 2024 -

Regal Honda responded

Mark, thank you for reaching out. I'd like to make sure this situation gets resolved to your satisfaction. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Cris Aviso - General Sales Manager - 8633330518

December 19, 2024

Prompt, informative and professional service on my Honda. Much appreciated. Many thanks to Megan and the service team More

by dgcrauwels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Regal Honda responded

We're delighted to hear that Megan and the service team at Regal Honda provided you with prompt, informative, and professional service. Thank you for sharing your experience!

December 19, 2024

Service was great, I purchased three trucks from you and will be coming back for another one. More

by Trigger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Regal Honda responded

Thank you for trusting the Regal Honda team with your automotive needs! We're grateful for your support and look forward to assisting you with your next truck soon!

December 18, 2024

Took to long. Scratched my car,which really pisses me off. Poor service period!! Call me please. More

by douggolden1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Regal Honda responded

We welcome the opportunity to resolve these concerns and regain your confidence in us and hope you will reach out when you have the chance. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208