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Regal Honda - Service Center

Lakeland, FL

4.4
2,456 Reviews

2,456 Reviews of Regal Honda - Service Center

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March 22, 2025

Chrissy was exceptional! She was courteous, super responsive, explained exactly what was being done with my car and gave me updates throughout the day. She made the process p More

by katie50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Regal Honda responded

We're delighted to hear that Chrissy provided such exceptional service at Regal Honda! It's great to know she kept you informed and made the process smooth. Thank you for sharing your experience with us!

March 17, 2025

It always seems like there’s chaos at this location. The advisor was great however it took a really long time for an oil change and I have never actually been able to get a car wash there despite the fa More

by eluvcigars
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Regal Honda responded

We're sorry to hear that you had a poor experience at our dealership. We strive to provide exceptional service to all our customers, and we're disappointed that we fell short in your case. Please contact me directly Johnny Mullins - Service Manager so we can discuss this further. We appreciate your input and value the chance to enhance our service.

March 14, 2025

This dealership is unorganized and has terrible communication with their customers. Never answer the phones at the service dept. Very unaccomindating to warranty holders. It's like pulling teeth to More

by Lilly_Barbour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brooke Hartley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Regal Honda responded

Lilly, I'm sorry to hear about the communication issues you've experienced. It's great to know that Brook was able to assist you effectively, and we'll certainly pass along your kind words. We appreciate your feedback and are committed to improving our service for all customers. If there's anything else we can do for you, please reach out at any time. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

March 13, 2025

Sheron is the best the financial guys can be misleading and the service people try hard More

by rynfr8dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Regal Honda responded

Thank you for the review and feedback. We hope you won't hesitate to reach out the next time our Regal Honda team can be of assistance!

March 12, 2025

Everyone was very friendly and did a great job. Not one problem!! Will be back! More

by connietonkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Regal Honda responded

Connie, So happy to hear that! Thanks for the amazing review! - Regal Honda

March 12, 2025

Received excellent correspondence from Brook and kept me updated on the status of my Ridgeline! More

by draftace55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Regal Honda responded

Thank you for trusting the Regal Honda team with your Ridgeline! We're happy to hear Brooke helped make your experience a smooth one and we hope you won't hesitate to reach out if we can be of service again in the future!

March 11, 2025

Nick is respectful and kind. You can tell he is a hard worker and does the right thing even when no one is looking. More

by sillckisdupont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Regal Honda responded

We're delighted to hear that Nick made such a positive impression during your visit to Regal Honda. Our team takes pride in providing respectful and dedicated service, so it's wonderful to know you experienced just that!

March 11, 2025

Much better environment than Brandon Honda. Would reccomend to friends, family, and neighbors. Thanks Regal Honda. More

by mmarlatt0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes, Kelsey Johnson, Austin Blomeley
Mar 12, 2025 -

Regal Honda responded

We're delighted to hear you had a positive experience at Regal Honda and appreciate your recommendation! Thank you for choosing us!

March 08, 2025

these guys take care of me every time i come around as always 0 complaints thanks for the fast and great service rob and his team 🤙🏾 More

by ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Regal Honda responded

We're delighted to hear that Rob and the team at Regal Honda consistently provide you with excellent service! Thank you for your kind words, and we look forward to seeing you again soon.

March 04, 2025

Bought my new Civic from here back in 2019, so I occasionally return for maintenance and services. Can sometimes be difficult to schedule things, and will often overcharge on services, so I usually More

by awjvisualarts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Regal Honda responded

Thank you for sharing your experience with Regal Honda. We're glad to hear that our team has been friendly and accommodating during your visits, though we apologize for any scheduling difficulties or pricing concerns you've encountered. Your feedback is valuable, and we look forward to seeing you at your next visit. Take care!