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Regal Honda - Service Center

Lakeland, FL

4.4
2,346 Reviews
Call Service Center (863) 509-4963

2,346 Reviews of Regal Honda - Service Center

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January 13, 2024

It was fine. Sal was wonderful. Very helpful. He did a great job for me. More

by LBCdoulos
Recommend Dealer
Yes
Employees Worked With
Sal
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Jan 22, 2024 -

Regal Honda responded

Thank you!

January 13, 2024

Told the tech where my lug nut lock was, after leaving the dealership I noticed my console storage had been rummaged through. two tires had air added and two did not. Was my tire rotation done? Why did th More

by Jjordan4422
Recommend Dealer
Yes
Employees Worked With
Austin B.
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Jan 22, 2024 -

Regal Honda responded

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue.

January 13, 2024

Great service every time This dealerships service department has top representatives and customer service, especially Chrissy Hartman More

by Steve.valencia78
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
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Jan 22, 2024 -

Regal Honda responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Chrissy.

January 13, 2024

Chrissy is amazing. I know nothing about cars. She practically holds my hand through it all. I'm closer to the winterhaven dealership but don't like it there. Chrissy ma More

by Rene mims
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Report | Print
Jan 22, 2024 -

Regal Honda responded

Thanks for the 5-star review. The team at Regalis thrilled you’re happy with your recent store visit.

January 13, 2024

They made everything easy went Above and beyond for the dealership needed to do to make the customer happy More

by KARENLINZY
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
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Jan 22, 2024 -

Regal Honda responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store!

January 13, 2024

It was pretty quick and I was there for only about 2 hours for me service. More

by haroldp2210
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Report | Print
Jan 22, 2024 -

Regal Honda responded

Thank you so much for your positive rating for your recent visit to Regal.

January 13, 2024

Excellent ? ? It's good all staff is very nice and helpful. Service at the door is very quickly. Happy with all type of service More

by irbhakta
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Report | Print
Jan 22, 2024 -

Regal Honda responded

Thanks so much for sharing your experience with us.

January 13, 2024

Dashboard broke while they were installing air bag . They told me they will fix it . I never get an update about it still waiting . Really hard to call this place no one answer the phone . Oh but they a More

by karenclmt
Recommend Dealer
No
Employees Worked With
Rob Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
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January 12, 2024

Overhaul, little about average; service advisor communication was great: amenities, available; waiting time average; cost high. More

by THOMPSONCAT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Rodriguez (a 5)
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Jan 22, 2024 -

Regal Honda responded

Thank you.

January 05, 2024

Helping me maintain the maintenance “needed” on my car. No up sale like Toyota! Review with me what need to be done & whats pending. More

by msmorris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
Report | Print
Jan 09, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

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