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Regal Honda - Service Center

Lakeland, FL

4.4
2,379 Reviews

2,379 Reviews of Regal Honda - Service Center

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August 03, 2012

Adam really helped us with our vehicle, he was extremely courteous and prompt. It was clear that he really cared about his job, and us as a customer. More

by paulhawks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hernandez
August 03, 2012

Ray and Rob are excellent. They never recommend unnecessary service, and are accurate in repair diagnostics. The wait times are reasonable, and service costs average. More

by doranstark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : ray taylor
August 02, 2012

I always thought large dealers would treat you like a "number",not as a person.My service person,Adam Hernendez,treated me like a "friend",not just a customer.I will recomend "him" and Regal GMC to all m More

by jcsguns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hernandez
August 01, 2012

Adam was great and overnight the part for me so I didn't have to wait for 10 days and arranged for me to have a loaner car while waiting. More

by jill bartley
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Hernandez Service Department, Adam Hernandez
August 01, 2012

always my first choice when vehicles are concernd, and is great to work with under any condition. i will to continue to use, purchase and service my vehicles with regal as long as adam is employed there. More

by comegetsome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
adam hernandez, Adam Hernandez
August 01, 2012

Adam was very friendly and very informative. Kept me informed through the whole process. Would not hesitate to return there to do business in the future. More

by graybuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hernandez, Adam Hernandez
July 31, 2012

Chris always goes the extra mile. He is very helpful and professional! !! Chris really cares about his job and enjoys what he does. It shows! More

by Juli Hibbarx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris "Boz" Boswell
July 30, 2012

I want to give a shout out for Chris Boswell, my wife needed some assistance with her DVD system in our Suburban, being it is a Chevrolet, I tried to contact my local dealer and kinda got snubbed. I call More

by wgreear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris "Boz" Boswell
December 09, 2004

Their quality of work is good but their customer service skills need a lot of work. They refused to honor a GM extended service warranty on my vehicle. Regal said it didn't apply to my vehicle, even though More

by autoguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
2
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