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Regal Honda - Service Center

Lakeland, FL

4.4
2,458 Reviews

2,458 Reviews of Regal Honda - Service Center

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September 05, 2019

Eco Block Application My wife was in the Hospital, and possibly could have been released that Friday. Therefore, I thought about canceling. Because it would have been sever More

by Webster43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The 2 ladies in scheduling (Eco-Block) and the shuttle service lady; also the service lady whose name is not listed above
Sep 09, 2019 -

Regal Honda responded

Thank you Mr. Fuqua, we hope your wife is recovering well!

September 05, 2019

Very prompt and pleasant We brought it in for a recall on the shifter lever and they we on top of it quickly and friendly and washed and cleaned our suv at no charge More

by ELECTRAGLIDE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 09, 2019 -

Regal Honda responded

Quick, clean & friendly- some of our favorite things :)

September 05, 2019

Always pleased with the service department Service was extremely quick today. Tony did an amazing job and we had both our vehicles in for oil changes on Tuesday. Staff are always so kind. Th More

by JODI.SCOBEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service cashier clerks, so sweet!, Tony Catania
Sep 09, 2019 -

Regal Honda responded

Thank you Jodi, it is an incredible place to work!!

September 05, 2019

Great support from the entire staff. All employee's were helpful and professional in every way. Love this Honda dealer and maintenance facility. Very relaxing and positive experience. Ch More

by GT9317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Regal Honda responded

Thank you, we adore Chrissy!

September 04, 2019

Professional and fast. Friendly professional and fast. I love my car and they took very good care of it reassuring me every step of the way. I would recommend Regal Honda to More

by FOULKMARY808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catania
Sep 09, 2019 -

Regal Honda responded

Thank you!!

September 04, 2019

Air bag replaced I had an early morning appointment. When I got there I went in and Kyle was there, so I said are you the one that will be taking care of me. He said y More

by PGHDDS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Sep 09, 2019 -

Regal Honda responded

You will really like Kyle as well, we promise! As for Rob, he is just around the corner in the Sales department, I'm sure he would love to say hi while you are waiting!

September 04, 2019

Quick Good service job well done. Car wash looked like it was complimentary.. my teenager can do a better job. But hey it was free. Oil change went well. More

by TAMERAC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Sep 09, 2019 -

Regal Honda responded

Swing back by, we would be happy to re-do it for you! We apologize for the inconvenience

August 30, 2019

Not perfect but can be. Amazing team they keep informed, only challenge I have you don’t leave notes on my information in your system. That seems odd to me. More

by Yard876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 03, 2019 -

Regal Honda responded

Thank you, we just started a new system, and are working out the kinks and adding old notes back in! Email alaina.s@regallakeland.com if there is something specific you would like me to add to your account :)

August 27, 2019

Best service experience at Regal I’ve been at Regal for over 10 years and every adviser is amazing. I recently had the chance to meet Alex in the GMC side since that is where my car w More

by LEN_FUSARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 03, 2019 -

Regal Honda responded

Thanks for being such a loyal customer!

August 27, 2019

Awesome I've been taking my vehicle here since I bought it and the work, the customer service and the prices have kept me coming back More

by JANDERSON41033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christi
Sep 03, 2019 -

Regal Honda responded

Thanks, the popcorn & coffee is pretty good too :)

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