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2,379 Reviews of Regal Honda - Service Center
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September 05, 2016
Had issues, but resolved with dealer The dealer has contacted me and we have resolved the issue. I appreciate being able to solve this problem , we have been doing business for years. The dealer has contacted me and we have resolved the issue. I appreciate being able to solve this problem , we have been doing business for years. More
by SO
Employees Worked With
I spoke to several....
June 02, 2016
Excellent salesman like how he handled things Because he made me feel very relaxed buying a car sometimes when you go in everybody rushes you through it but he took his time and showed me and wen Because he made me feel very relaxed buying a car sometimes when you go in everybody rushes you through it but he took his time and showed me and went to the car with me I really enjoyed talking to him and I'm glad he waited on me thank you More
by Maria
Employees Worked With
March 22, 2016
Oil change review I recently went to Regal Acura in Lakeland Florida for an oil change. Before going to this dealership I did make a reservation for this service..I hav I recently went to Regal Acura in Lakeland Florida for an oil change. Before going to this dealership I did make a reservation for this service..I have owned and have had all my service performed at an Acura dealership since 1989. I have owned and enjoyed 6 Acura's since 1989. This simple service, an oil change, took 2 1/2 hours which has never happened to me. Keep in mind, I had made a service appointment. In addition, after leaving this dealership, I noticed all of my tires had been set to 37 PSI. There was no way I would return to have this corrected. Fortunately I have a tire pressure gauge in my car to do my own adjustment I, personally, would not return to this dealership. More
by TG
Employees Worked With
September 24, 2015
They treat you like royalty I went to get repair on my Kia Soul, and ended up leasing a brand new Kia. I don't feel as though I was pressured in any way, the salesman was honest I went to get repair on my Kia Soul, and ended up leasing a brand new Kia. I don't feel as though I was pressured in any way, the salesman was honest and open. I will not go anywhere else from now on. More
by Karsoul
Employees Worked With
Greg Schmitz, and Jason at the counter were both great. Brad or Bryan helped with glass repair, all were very pleasant.
August 19, 2015
Great Job Regal Just Want to say thank you so much to Tim Going your autotrader guy, he was such a help to us and made it so easy for us to trade our car in and get a Just Want to say thank you so much to Tim Going your autotrader guy, he was such a help to us and made it so easy for us to trade our car in and get a car I never would have thought I could get. Right away he gave me a voucher for $500 and they took that off the car before I ever started talking about price with these guys. Real stand up kinda dealership. Thank you so much Regal automotive! More
by carprodeisel08
Employees Worked With
Tim Going
July 27, 2015
A+ Customer Service What can I say except the Customer Service here is beyond great! From the salesman Greg to the Service Advisor Jeff and all the people involved in ma What can I say except the Customer Service here is beyond great! From the salesman Greg to the Service Advisor Jeff and all the people involved in making my experience a good one. I really don't want to ever shop at another dealership. More
by Highlander
Employees Worked With
Jeff Solo, Service Advisor...Greg Schmidt, Sales
May 19, 2015
Concern Resolution After my post the Service Manager Bruce contacted me. My vehicle was brought back in and fixed at no cost to me. He apologized for the inconvenience After my post the Service Manager Bruce contacted me. My vehicle was brought back in and fixed at no cost to me. He apologized for the inconvenience and advised how he appreciated my business. I have not had an issue with the vehicle since my last repair. Thanks for making this situation right and addressing my concern in a timely manner. More
by Louvenia
Employees Worked With
Bruce Knowles
April 05, 2015
Bad repair We had the transmission worked on took 15 days and they left the tranny hose clamps off. Fluid every where after a 500 mile trip very lucky we did not We had the transmission worked on took 15 days and they left the tranny hose clamps off. Fluid every where after a 500 mile trip very lucky we did not have a major failure. Also had damage done to the vehicle. Complained and got no response from the service manager or Honda More
by Bigd
Employees Worked With
Bruce Knowles
March 23, 2015
It gets better every time! Had an appointment for Saturday morning, got written up fast, everything requested was completely in a timely manner and cleaned the car. Bruce was g Had an appointment for Saturday morning, got written up fast, everything requested was completely in a timely manner and cleaned the car. Bruce was great! More
by Kjhgr01
Employees Worked With
Bruce Knowles
