Regal Honda - Service Center

Bad repair We had the transmission worked on took 15 days and they left the tranny hose clamps off. Fluid every where after a 500 mile trip very lucky we did not We had the transmission worked on took 15 days and they left the tranny hose clamps off. Fluid every where after a 500 mile trip very lucky we did not have a major failure. Also had damage done to the vehicle. Complained and got no response from the service manager or Honda More

Techs don't break something and make the customer pay for it! Oil plug now leaks after a oil change. Oil pan needs replaced now! for it! Oil plug now leaks after a oil change. Oil pan needs replaced now! More

Highly impressed, fastest service I've ever received. Showed concern and had a wonderful attitude. He made sure he worked within my schedule and will recommend to friends and family. Showed concern and had a wonderful attitude. He made sure he worked within my schedule and will recommend to friends and family. More

Service Department is an absolute rip-off. We purchased the vehicle at this location and our experience with the shop only guarantees that we will never purchase another from them. They know we are taking the vehicle at this location and our experience with the shop only guarantees that we will never purchase another from them. They know we are taking the vehicle out of town so are trying to put us over a barrel when comparable cost from another show are over 30% less. The absolute best part is that they are charging us 100.00 to give us an estimate. This place is the reason dealership shops have the reputation they do. We were privileged enough to work with Rob Young who at this point is costing his employer more business than he provides. More

Damaged fender from "free" tow for tire repair. No repair there. Year & Half - still NO FIX - for IN Warranty Repair on Cruise Control. Even sent in Video because Regal couldn't diagnose when tak No repair there. Year & Half - still NO FIX - for IN Warranty Repair on Cruise Control. Even sent in Video because Regal couldn't diagnose when taken in weeks earlier. Went if for Gimmicky TV ad, 2 1/2 hour later, lots of promises 'to take good care of me' got quote for deal with 5 year old Odyssey trade-in, they offered less than $5000 for it. Immediately left. More

My parents Went to regal to get my car fixed, ended up costing me and them more money than We thought; but even tho I was upset And having a bad day, the cashiers were so sweet to me and made my day seem costing me and them more money than We thought; but even tho I was upset And having a bad day, the cashiers were so sweet to me and made my day seem better after all. I think I am going to continue to use regal because of this great customer service experience I had. I would also like to say that Ray Taylor was nice as always. Thank you for being so kind an courteous! We need more people like you guys in the world. More

Adam is my number one service guy! Any time I have needed service on my car he has helped me above and beyond necessary. From my taillight falling out to an air freshener making a mysterious rattling in my c service on my car he has helped me above and beyond necessary. From my taillight falling out to an air freshener making a mysterious rattling in my car and 5000 (crazy female who knows nothing about cars!)questions he is always patient and humorous and does everything possible to help me out. I've gone to him for 5 years and will continue to do so. Thanks Adam =) More

Adam Hernandez is very professional, kind, and one of a kind person! He goes beyond your expectations of good customer service! He is A+! I would recommend Regal Automotive to anyone that expects good serv kind person! He goes beyond your expectations of good customer service! He is A+! I would recommend Regal Automotive to anyone that expects good service, reasonable prices. Adam makes you feel at ease from the very first, "How may I help you?" You can hear it in his voice that he is sincere and truly cares about all your car concerns. Regal Automotive is very Blessed to have such an upstanding employee. I believe having a great Service Director like Mike Oglesby, makes it a lot easier to want to deliver good customer service to all consumers that come into Regal. From a simple oil change to major repairs there isn't anywhere else I would trust my vehicle to go. I truly feel like a part of the Regal Family! I really mean that. Thank you, Amanda, Adam and Mike for making me feel so welcomed. I know the job will be done right the first time. If I do have any concerns, I trust, without doubt, they will be addressed and fixed to my expectations. More

Adam helped me when my moms car was in an accident. He brings a whole new meaning to the description of customer service. He is a true professional and I recommend all of my friends to go to Regal and as brings a whole new meaning to the description of customer service. He is a true professional and I recommend all of my friends to go to Regal and ask for him. More