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Regal Honda - Service Center

Lakeland, FL

4.4
2,346 Reviews

2,346 Reviews of Regal Honda - Service Center

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December 17, 2019

as always great I jjust came in for A car wash and ended up buying a discount coupon for future service. I dealt with Rob Young and he was great as always. More

by BINDERYMAN_LARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamichael "JT" Thomas
Dec 19, 2019 -

Regal Honda responded

That's fantastic!! See you next time, don't forget your coupon :)

December 16, 2019

Well Done As is normal, everything was done that was requested and quickly. A great bunch of individuals serving the customer. You can count on them each and e More

by DDILTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2019

It was great rob went out of his way to make it happen and I Rob knew how to get the broken items fixed and he when way out of his way to get done and make the problem fixed and we are very happy More

by ALEXANDRA.WHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2019

Terrible support and follow through Took my car to get fixed and have oil change. Service writer failed to ensure my oil changed got competed. So when I got there to pick up my car I had More

by eewestlund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Brown
Dec 19, 2019 -

Regal Honda responded

Please Call Tony Cooper, Honda Service Manager at 863-687-8000

December 12, 2019

It was good experience. It is not a complain however we are used to with car being cleaned and washed when we come for oil change which is not happening lately. :( Hope when More

by VHSS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catania
Dec 30, 2019 -

Regal Honda responded

You certainly will!! We had a water main break causing the machine to be down for a few days. We apologize for the inconvenience!

December 12, 2019

Oil change I came a half hour early for my oil change appointment and they took me in immediately and had me out within no time. I was very impressed. More

by Lndnbnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catania
Dec 30, 2019 -

Regal Honda responded

Thank you!

December 12, 2019

in and out Chrissy always takes real good care of me. She's the best, you can always count on Chrissy to go the extra mile and then some. More

by wwooden@tampabay.rr.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 30, 2019 -

Regal Honda responded

We agree, Chrissy is the best!

December 11, 2019

Engine Light Mystery Rob had the service tech checking several indicator lights that were on. Diagnosed the issue as a bad spark plug. The spark plugs were replaced. The e More

by BILLWILLARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Regal Honda responded

Thank you Bill!!

December 10, 2019

It's great having Rob Young Back in service! We are always happy with our service at Regal Honda. It's always a pleasure seeing Rob and he's always so positive about helping with our service. More

by BEEGEESONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young, Service
Dec 19, 2019 -

Regal Honda responded

Oh no, nothing changing here!! Perhaps they thought you were in a hurry to leave or the car wash was down that day? Please stop by anytime and we will wash it for you to make up for it! We apologize for the inconvenience

December 10, 2019

Service Outstanding service. Our Service Advisor, Ms Chrissy Hartman is truly the best. I know with her everything will be completed right and that I do not n More

by BRAY9203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Regal Honda responded

Thank you, we agree, Chrissy really is THE best!!

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