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Regal Honda - Service Center

Lakeland, FL

4.4
2,346 Reviews

2,346 Reviews of Regal Honda - Service Center

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January 16, 2020

Very professional and efficient! I am very happy with the service department at Regal Honda. Ray Taylor was very efficient and professional. He even took the time to help other custom More

by HGREER01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Regal Honda responded

Thank you

January 16, 2020

Courtesy with a smile. Prompt. Easy going. Short wait. Clean waiting room. Always available. Refreshments available. Car is cleaned during every service. Attention given to each person More

by GUNGHA569
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Regal Honda responded

Sounds like the perfect service visit to us :) Thank you

January 16, 2020

Efficient, timely service. Kind customer care! Angela from service department gave great care and was helpful in figuring out what services I needed and didn’t need. More

by Jsw
Recommend Dealer
Yes
Employees Worked With
Rob Young
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela
Jan 31, 2020 -

Regal Honda responded

Thank you!!

January 16, 2020

The staff at Regal Honda are always courteous and professional. I’m able to drop my vehicle off and they provide me with transportation to work and back. My vehicle is always cleaner than when I left More

by TAM_MOORE
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Regal Honda responded

Getting the car returned clean, is probably the best part :) Thank you

January 15, 2020

The place was clean, the service person was great. I think his name was Rob. He is very nice and friendly. I would have given Honda 5 star but my car did not had a complementary wash. I ask Rob if they More

by Mary Anne
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Regal Honda responded

Maryanne, we apologize for the inconvenience. It absolutely should have been cleaned. If you stop by our service drive we would be more than happy to clean it for you

January 14, 2020

Rob Young was extremely helpful. Very thorough and courteous. They take very good care of my CRV. I trust they provide excellent service! Recommend them to my friends. More

by BSAPEL
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Regal Honda responded

Thank you!!

January 13, 2020

Kyle Cook is wonderful...as well as the service at Regal Honda...always looking out for me and my car. Recommend to friends with confidence More

by GRAMMYSMITH2007
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jan 31, 2020 -

Regal Honda responded

Thank you!! We have to agree about Kyle Cook :)

January 13, 2020

Had a great experience this time. I came in a few months ago and was approached by very aggressive sales tactics. I left and said I was never going back again. I decided to try it once more and this time, i More

by JESSICAINTAMPABAY
Recommend Dealer
Yes
Employees Worked With
Adam Phillips (Five Stars)
Jan 31, 2020 -

Regal Honda responded

Jessica, we are glad you gave us another chance!

January 11, 2020

Regal Honda in Lakeland is the best! They always aim to please. I am very satisfied with the service on my car. My advisor Tim Pentigrass was great! Thank you so much! More

by LORMARCHES
Recommend Dealer
Yes
Employees Worked With
Tim Pentigrass
Jan 31, 2020 -

Regal Honda responded

Thank you!

January 10, 2020

We love Regal Honda! Great buying experience. Service department is the best. Dustin, our service writer, handled our service needs professionally and did everything he said he would do! Expectations More

by DANWGOODSON
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
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