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Regal Honda - Service Center

Lakeland, FL

4.4
2,346 Reviews
Call Service Center (863) 509-4963

2,346 Reviews of Regal Honda - Service Center

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February 05, 2020

Easy to schedule. Met my counselor right on time. Service was completed on time and Tony went over the inspection and gave me a printed copy. A plus service. More

by USRGATORS
Recommend Dealer
Yes
Employees Worked With
Tony Catania
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Feb 06, 2020 -

Regal Honda responded

Thank you for the wonderful review! We will be sure to pass along your comments to Tony!

February 05, 2020

Very professional I have owned Honda cars for over 10 years and have always used Rob Young. He has always been very helpful in meeting all of my needs. I recommend More

by JHOULE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2020 -

Regal Honda responded

Thank you for the positive comments! We agree, Rob does a wonderful job assisting his clients and will be sure to pass your kind words along to him.

February 04, 2020

My service was professional and fast. Rob the service man took care of my needs and even included a vacuum at no additional charge. Thank you Rob! . More

by Barbrakoczy
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2020 -

Regal Honda responded

Thank you for sharing such a great review of your recent service visit! We agree that Rob goes the extra mile in taking care of his customers and we will be sure to pass your kind comments along to him.

February 03, 2020

The wait was long, but the service and personnel were worth the wait. I travel from Tampa for you to service my car👍 Thank you Adam. More

by KEHKRAL
Recommend Dealer
Yes
Employees Worked With
Adam
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Feb 03, 2020 -

Regal Honda responded

We appreciate you taking the time to leave us positive feedback. We understand that at times things outside of our control causes wait times to be longer than anticipated, and we certainly apologize for that, but are so glad that Adam gave you great service and that you left here satisfied with your service experience here at Regal. We will be sure to pass your comments along to Adam and look forward to servicing your vehicle in the future!

February 03, 2020

My service went great. Tony was very nice. Everything went smooth and was done very fast. Great service. Very clean. Thanks for a great service More

by jessbenxrayn
Recommend Dealer
Yes
Employees Worked With
Tony Catania
Report | Print
Feb 04, 2020 -

Regal Honda responded

We are so pleased that you had such a great experience with our service department and that Tony took such good care of you! Thank you for taking the time to leave us feedback and we will be sure to pass your kind comments along to Tony.

February 01, 2020

Great Service! Not super fast, but thorough work done professionally and friendly. Guest WiFi works great. Nice snacks, popcorn and water available in the lobby as More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2020 -

Regal Honda responded

Thank you!

February 01, 2020

Routine Service I always work with Alex. He is the best! He is very knowledgable and always keeps me informed about any problems. I always get updates on progress and More

by BSEDMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
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Feb 03, 2020 -

Regal Honda responded

Thank you so much for the positive feedback regarding your recent visit to our service department! We agree, Alex always does a fantastic job at keeping his clients up to date on their vehicles' status. Thank you again for the wonderful review and we will be sure to pass your comments along to Alex!

January 31, 2020

Awesome service The service department bent over backwards to accommodate me in getting my repairs done. They were so pleasant and willing to go the extra mile. More

by THERESA189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Report | Print
Jan 31, 2020 -

Regal Honda responded

Thank you so much for taking the time to leave us this amazing review! We love to hear such positive feedback and will be sure to pass this on to Kyle and the service team.

January 29, 2020

Tony C. is the best. Very professional and courteous. He is always ready to help. This is a guy you should have training your team. More

by HENRYRIVERA33
Recommend Dealer
Yes
Employees Worked With
Tony Catania
Report | Print
Jan 29, 2020 -

Regal Honda responded

Thank you so much for the awesome review! We agree Tony is pretty fantastic and we will make sure to pass your words of praise onto him! Thank you again and we look forward to working with you in the future.

January 28, 2020

Service done correctly and on time. Everything from Dustin, the service writer, the mechanic and the detail team was done professionally. I have always had this experience with the Regal More

by CPEEKE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Report | Print
Jan 28, 2020 -

Regal Honda responded

This review made our day! Thank you for taking the time to let us know how we are doing. We will be sure to pass your kind words onto Dustin and the rest of our service team!

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