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2,467 Reviews of Regal Honda - Service Center
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May 21, 2020
First time in many years not satisfied with Regal Honda Service. I was never contacted when car was finished with service. No response when I sent text inquiring or no answer when service rep was called. Service. I was never contacted when car was finished with service. No response when I sent text inquiring or no answer when service rep was called. Also car did not receive courtesy wash or vacuum More
by SHall
Verified CustomerEmployees Worked With
Tim Pendergrass
May 20, 2020
Service advisor Tim called to let me know my maintenance contract ran out before doing any work. Then called again to let me know my battery was low and gave me a price for a new battery. contract ran out before doing any work. Then called again to let me know my battery was low and gave me a price for a new battery. More
by sosceola
Employees Worked With
Tim
May 20, 2020
Poor communications Had CRV serviced including transmission fluid. Questioned why labor rate doubled since previous transmission fluid change. Also questioned why charged Had CRV serviced including transmission fluid. Questioned why labor rate doubled since previous transmission fluid change. Also questioned why charged for 12 qt. Of fluid when transmission only holds 3.7 quarts. Dealership never responded. Also, service said filters were dirty and needed changed soon. These filters were genuine Honda filters and had been installed one hour prior to my visit to dealership. More
by JMMCASEYKEY
Employees Worked With
May 19, 2020
Eco Wash Great People, Great Staff, Fantastic customer service, very professional, customer service oriented always go above and beyond. Been going there since Great People, Great Staff, Fantastic customer service, very professional, customer service oriented always go above and beyond. Been going there since 2004 and here is just part of that reason..and when Sal says yes, you know you're getting the best!!!! More
by ofranco384
Employees Worked With
Other Employees :
Kyle Cook
May 18, 2020
Excellent service. Staff is polite and friendly Clerical staff wore masks and gloves and I sat outside and waited for my car to be finished Clerical staff wore masks and gloves and I sat outside and waited for my car to be finished More
by aclongii
Employees Worked With
May 17, 2020
Efficient, informative and professional. Responsive to COVID with sanitizing. This is silly that I have to reach 25 words before the survey will allow me to submit. Viola 25 words!! COVID with sanitizing. This is silly that I have to reach 25 words before the survey will allow me to submit. Viola 25 words!! More
by pattyzim
Employees Worked With
Kyle Cook
May 15, 2020
I deal exclusively with Alex at GMC service. I have a Honda. 3 Actually. I don’t care if you put Alex in Brandon or Bartow. I’m still going where he is. He respects me. Treats me as person needing help w Honda. 3 Actually. I don’t care if you put Alex in Brandon or Bartow. I’m still going where he is. He respects me. Treats me as person needing help with my machine which I don’t understand but he does. Do not ever lose this man or you’ll lose my business. More
by JOHNPATRICKFREEMAN
Employees Worked With
Alex
May 15, 2020
Great service answer all questions you may have not a long wait when car is getting service and greets u with a friendly smile always. long wait when car is getting service and greets u with a friendly smile always. More
by KELLYBISHOP54
Employees Worked With
May 15, 2020
Great experience so far with every department and staff ; pick up and delivery back to me was perfect and Ray took care of my concerns !! pick up and delivery back to me was perfect and Ray took care of my concerns !! More
by SCARVER
Employees Worked With
Other Employees :
Kelly (don’t remember her last name), but very helpful as well
May 15, 2020
Always welcome and always 4 star service. Excellent service, warm welcome, fair prices and after 8 vehicles REGAL has become part of my family. ............................................... Excellent service, warm welcome, fair prices and after 8 vehicles REGAL has become part of my family. ......................................................................................What more can I say? I lke REGAL!!!!!The end! More
by RLHUGGINS21
