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Regal Honda - Service Center

Lakeland, FL

4.4
2,379 Reviews
Call Service Center (863) 509-4963

2,379 Reviews of Regal Honda - Service Center

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December 20, 2024

I’ve been sending my business to Regal Honda for 24 years. Need I say more. More

by m.janeyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chayton Wodecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheron was my salesman and went above and beyond. He’ll be my salesman from now on.
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Dec 20, 2024 -

Regal Honda responded

It means so much to the team to hear you've had nothing but five-star experiences here! We appreciate your continued patronage and hope to see you back soon! Thank you so much! - Regal Honda

December 20, 2024

Was promised a second key phob at signing contract now it's been two months and still the promise has not full filled I guess we where lied to at singing dealers contract More

by markbrown915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Farris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
3.0
This rating includes all reviews, with more weight given to recent reviews.
3rd Party User Access - Coxautoinc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Regal Honda responded

Mark, thank you for reaching out. I'd like to make sure this situation gets resolved to your satisfaction. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Cris Aviso - General Sales Manager - 8633330518

December 19, 2024

Prompt, informative and professional service on my Honda. Much appreciated. Many thanks to Megan and the service team More

by dgcrauwels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Regal Honda responded

We're delighted to hear that Megan and the service team at Regal Honda provided you with prompt, informative, and professional service. Thank you for sharing your experience!

December 19, 2024

Service was great, I purchased three trucks from you and will be coming back for another one. More

by Trigger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Regal Honda responded

Thank you for trusting the Regal Honda team with your automotive needs! We're grateful for your support and look forward to assisting you with your next truck soon!

December 18, 2024

This dealership has been great to take care of any issues I may have with caring and concerns the service department is quick. Clean and professional More

by Regina Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
3rd Party User Access - Coxautoinc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
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Dec 18, 2024 -

Regal Honda responded

Regina, we're delighted to hear that our service department at Regal Honda has been taking great care of you. Thank you for the positive feedback!

December 18, 2024

Took to long. Scratched my car,which really pisses me off. Poor service period!! Call me please. More

by douggolden1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Regal Honda responded

We welcome the opportunity to resolve these concerns and regain your confidence in us and hope you will reach out when you have the chance. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

December 17, 2024

Everyone I dealt with was very helpful, nice and knowledgeable. Wait was longer before but that didn’t bother me More

by kristi.rouillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Regal Honda responded

Kristi, we're delighted to hear that our team at Regal Honda provided you with helpful and knowledgeable service. Thank you for your patience and understanding!

December 16, 2024

Ray is great as always. I've used him for many years, and he has never let me down. More

by JHYOUNGBLOOD9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Regal Honda responded

This is great to hear! Thank you for your continued trust and support! - Regal Honda

December 15, 2024

Excellent service. Great Job. Answered all my questions about the service and even some other questions in addition about future service. More

by TBRAUNECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Regal Honda responded

TBRAUNECK, we're delighted to hear that our team at Regal Honda provided excellent service and answered all your questions. Thank you for the positive feedback!

December 13, 2024

Great Experience thank you so much i would recommend you to my family and friends More

by daze314
Recommend Dealer
Yes
Employees Worked With
Levi Bildoeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Regal Honda responded

Our Regal Honda team is honored to receive your support! Thanks so much for visiting us and please don't hesitate to reach out if we can be of service again in the future!

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