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Regal Honda - Service Center

Lakeland, FL

4.4
2,458 Reviews

2,458 Reviews of Regal Honda - Service Center

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March 17, 2021

Levi was very nice and efficient. He made things very easy for me. The service team got the work done quickly and the waiting area was comfortable More

by STWEATHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Mar 22, 2021 -

Regal Honda responded

Thank you!

March 16, 2021

I appreciate Rob’s great service and attention to detail. We enjoy working with the Team at Regal Honda. Best wishes for your continued success. More

by JDIO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Regal Honda responded

Thank you for the feedback. We love to hear what a great job that Rob did taking care of you!

March 16, 2021

Great service, friendly professional staff. That’s why I drive 2 hours for my car to be serviced. I trust Regal. My contact person,Tony Montano was great! Thanks Regal! More

by balwood01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony montano
Mar 17, 2021 -

Regal Honda responded

We love your loyalty to Regal!

March 16, 2021

I’m very grateful with the Honda service.. ant customer service is excellent..!! And all the mechanics and parts are original.. I will receive at excellent I’m very satisfied..!! More

by MARIBELMENDIETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook, Dustin Brown, Angelo Mendez
Mar 17, 2021 -

Regal Honda responded

Thank you Meribel!

March 13, 2021

The staff was great I don’t know what else to say why do I need to leave twenty five words minimum. Let me just leave three and be done. 😂 More

by mharrell0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown, Andre Betances
Mar 15, 2021 -

Regal Honda responded

Thank you for the feedback :)

March 12, 2021

Love my service manager Rob Young and bring my car to Honda for reliable service and parts, even though the cost is more. However, I was given an appointment on Wednesday and was told when I returned fro More

by LKKASPRZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Regal Honda responded

Thank you for the feedback on your recent experience as well as your patience and understanding regarding the circumstances. We apologize for any frustration that you were caused and agree that a more timely update was definitely warranted in this situation. We will be forwarding your comments to management so that they can address the situation properly.

March 12, 2021

The service is always on time and fast. It took faster than I expected. Their employees are also good. Will definitely go back for my car’s next service. More

by M1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 15, 2021 -

Regal Honda responded

Thank you for the feedback and we look forward to working with you again on any future service/maintenance needs that you may have.

March 12, 2021

The services at Regal Honda was very good. But most of all the services advisor who took care of me. Jessica Torres was so nice and very polite she really made me feel welcome and answer all my questions. More

by tamikobrown08261975@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Mar 15, 2021 -

Regal Honda responded

We love to hear what a great experience our customers are getting here at Regal!

March 11, 2021

Rob Young was great at keeping me informed on the progress of the work being done on my van. The whole service department is great! More

by NUTMEGGAL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Regal Honda responded

Thank you

March 11, 2021

Too many surveys. One as I check out another phone call this and Honda. Why not look at the one at checkout then follow up if necessary More

by BILLLCPA
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Regal Honda responded

Thank you Bill for the 5-star rating! As far as the surveys go, it would be great if 1 would suffice, but, they are coming from different sources and are used for different purposes so unfortunately more than 1 are generated. We do understand the frustration and appreciate you taking the time to leave us feedback as well as a rating!

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