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Regal Honda - Service Center

Lakeland, FL

4.4
2,459 Reviews

2,459 Reviews of Regal Honda - Service Center

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March 22, 2021

Levy, in "service" is great, attentive, unsolicited follow thru, as have Rob Young & Ray Taylor always performed in the past. In the past six years I've purchased two new Hondas, so far both with More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levy; a new person in service. , Andre Betances, Baziel Cabrera
Mar 22, 2021 -

Regal Honda responded

Thank you!! We are so happy to hear of your great experiences with our team. We see you have pricing marked as only 1 star :( Follow us on social media to find out about coupons or make sure you are signed up to receive specials

March 22, 2021

I always enjoy going to regal lakeland hills blvd. They are always friendly and take care of the issues immediately. I even took my company vehicle there although it’s Chevy. Thank you More

by Hulya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook, Dustin Brown
Mar 23, 2021 -

Regal Honda responded

We appreciate your loyalty to Regal!

March 22, 2021

Regal Lakeland is very fast, friendly and efficient. What else could you say about such a great service department and Chrissy H. Is top notch. More

by K. Summers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Regal Honda responded

Thank you for the feedback and we agree Chrissy is pretty awesome!

March 19, 2021

Fast efficient friendly on-time service. Brought car in for 15000 routine service and was on my way 45 minutes later. Adam took good care of me. More

by JFMANKOPF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 19, 2021 -

Regal Honda responded

Thank you!

March 19, 2021

Great service. The express service got me in and out fast, but very thorough with my car, suggesting future service. Many thanks to Adam and the team! More

by DCHRIS80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 19, 2021 -

Regal Honda responded

Thanks for choosing Regal!

March 19, 2021

I have only good things to say about the customer service at Regal! Levi in the Service Dept. was so helpful in getting my transmission issue taken care of quickly. More

by marilynd721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi
Mar 22, 2021 -

Regal Honda responded

Thank you!

Mar 22, 2021 -

marilynd721 responded

Another pleasant experience with Regal today. The repair was done within the estimated time frame and they even noticed that my tire pressure light had come on, and tires were aired up before returning the car to me. Great service again!

March 19, 2021

Ray Taylor took very good care of me and my CR-V. He was very helpful in sorting my coupons to give me the best value. Thank you Ray Taylor. More

by JBUGAART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Regal Honda responded

Thanks for choosing Regal!

March 19, 2021

The dealership saw me the next day at the service department and provided excellent service. They were kind and informative. They made sure the vehicle returned clean. More

by kmarini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Regal Honda responded

Happy to have you back on the road!

March 18, 2021

Went to dealership where I bought my ridgeline for my first oil change and for a noise as I turn my wheel at low speed. They are ordering parts to repair the noise in my steering. More

by BarryM
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook, Dustin Brown, Angelo Mendez
Mar 22, 2021 -

Regal Honda responded

Barry, hoping your new Ridgeline won't have any more issues. If it does, we are here to help

March 18, 2021

it took too long to install two tires inasmuch as I had a reservation. Cashier was not very courteous and she was not real busy. More

by RMASDEN
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
Mar 22, 2021 -

Regal Honda responded

Thank you for your feedback, we will address these issues with our staff.

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