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Regal Honda - Service Center

Lakeland, FL

4.4
2,462 Reviews

2,462 Reviews of Regal Honda - Service Center

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April 01, 2021

Dropped my truck off first thing in the morning and they had it ready to go by lunch time! Fast, Efficient, Excellent and Quality Service!! More

by KellieM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Apr 02, 2021 -

Regal Honda responded

Thanks Kellie

April 01, 2021

When I bought my Honda Pilot 1 year used I paid for the certified pre- own warranty the guy said everything is included for maintenance. Now with 60,000 miles I have to pay 500dollars for transmisión flui More

by Vititopr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Regal Honda responded

We are sorry for the confusion, we are unable to access your records based on the information provided. Please contact Customer Service Manager, Alaina Southern at 863-333-4633 to set up an appointment to review your protection package and what it covers.

April 01, 2021

Excellent service! The wait didn't feel long at all. I loved that I could use a work station. The coupon for breakfast across the street was awesome! More

by wil.simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Regal Honda responded

Thank you!

April 01, 2021

I only work with these two. They take care of me every time and I always have a great experience. (Chrissy & Ray) I only come to Honda because it is work I can trust More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Regal Honda responded

Thank you for trusting us.

March 31, 2021

I have already done this twice I have done this twice I have done this twice I have done this twice I’m trying to get my 25 words in More

by wagner778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Brown, Angelo Mendez, Jessica Torres
Apr 01, 2021 -

Regal Honda responded

Yikes, thanks for doing it a 3rd time.

March 31, 2021

I’ve been a loyal customer on this dealership because I found them honest, efficient, and knows providing good customer service. My car is 10 years now and I never miss my sched maintenance. More

by ACBUSA2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Montano
Mar 31, 2021 -

Regal Honda responded

Thank you for choosing Regal :)

March 31, 2021

First time at this dealer and I didn't know anyone. I was treated wonderful by all I came in contact with. My daughter had just died and this was her car. Angelo was first person and he was a huge help. Seco More

by LHUFFMANN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez, Jessica Torres
Apr 01, 2021 -

Regal Honda responded

Thank you for your kind words. We are sorry to hear about the loss of your daughter & glad our staff was able to help you.

March 30, 2021

Everything was handled very professionally and courteously. Jessica was so easy to work with. Your waiting area was very nice and the coffee was good. More

by docchipin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Mar 30, 2021 -

Regal Honda responded

Thank you for taking the time to leave us feedback as well as a 5-star rating!

March 30, 2021

Wonderful work, Dustin! We truly appreciated your level of care, service, and professionalism. We look forward to seeing the team there soon for any future needs. Thanks again!! More

by rahurtt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Mar 31, 2021 -

Regal Honda responded

Thank you for the feedback and 5-star rating! We agree that Dustin does a great job of dealing with his customers!

March 30, 2021

Appointment was on time. Car was done on time. Work was done as expected. Excellent. Thats what I expect and get every time. The End. More

by BobC17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips
Mar 31, 2021 -

Regal Honda responded

We appreciate your feedback and look forward to working with you again on any future service/maintenance needs that you may have.

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