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Regal Honda - Service Center

Lakeland, FL

4.4
2,462 Reviews

2,462 Reviews of Regal Honda - Service Center

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April 06, 2021

Very helpful with my questions and concerns about my car and very knowledgeable about the parts I was asking about made the whole experience easy More

by CHRISKNOX8732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips
Apr 07, 2021 -

Regal Honda responded

Thats awesome thank you!

April 05, 2021

Excellent first experience. Been to other Honda dealers and Regal clearly is the most organized and efficient. Angelo Mendez, the Service Adviser, was excellent. I feel very comfortable with Regal. More

by Art Werksman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
Apr 06, 2021 -

Regal Honda responded

Thank you Art and we look forward to working with you again on any future service needs that you may have!

April 03, 2021

Always professional and service completed in a timely manner. Highly recommend Regal. We have bought our last three cars from Regal. Great place to do business with. More

by JERRIRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Regal Honda responded

Thank you for trusting us with your vehicle needs :)

April 02, 2021

Even though I would probably recommend this dealership don't buy their ECCO cleaning plan. I did and used it once then traded my vehicle in. It cost me $599 dollars originally, which I was told was unref More

by Rsdawes
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy. 5 stars
Apr 05, 2021 -

Regal Honda responded

We apologize for the inconvenience, it is nonrefundable as a portion of the cost associated is for the product that is put onto your car that protects it and can not be removed. If you send your information to Customer Service Manager Alaina Southern at alaina.s@regallakeland.com she will see if there is anything she can do to make things up to you.

April 02, 2021

Excellent service, excellent team work, Jessica is amazing person and come back to the another service. Regal honda best experience, any issues and any problems. Thanks for your team More

by grondlen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Apr 05, 2021 -

Regal Honda responded

Thank you for choosing Regal!

April 02, 2021

John my advisor was prompt and accommodating to my service request. And Dave my shuttle service was great also. Ashley had my receipt and key ready to go. Thank you More

by ajerezx4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sinnerard
Apr 05, 2021 -

Regal Honda responded

Thank you!

April 02, 2021

Excellent service in general. I would like to have a Excellent service in general. I would like to have a list of services’ recommended at certain mileages as in the past with approximate price range More

by RRIVERA.COLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Regal Honda responded

We apologize, you should have received this. We will have your service adviser reach out to you.

April 02, 2021

Let’s just say I was completely satisfied . I love my Honda Accord best car ever ! But things happen . Great management when a problem arises ! Totally recommend ! More

by davecortino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Brown
Apr 05, 2021 -

Regal Honda responded

Thanks Dave :)

April 02, 2021

As always, Chrissy Hartman and her crew in service took excellent care of me and mine. The ladies at the cashier were as efficient as ever. Keep up the good work and give 'em all a raise but don't raise More

by JROSKOWIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Regal Honda responded

Lol Thank you for your feedback! Make sure to check our website or follow us on social media for coupons :)

April 02, 2021

Made appt. for same day service. Got a $4 off coupon at the restaurant across the street. When I came back from lunch, my car was ready! More

by BOB
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Regal Honda responded

fast service & free lunch.. doesn't get much better than that :) See you next time!

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