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Regal Honda - Service Center

Lakeland, FL

4.4
2,462 Reviews

2,462 Reviews of Regal Honda - Service Center

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April 14, 2021

Every time I go there I they do a great job on my car. And the service is awesome and very one is very friendly More

by FLABARBERA579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

Thank you Barbera!

April 13, 2021

Chrissy is the best! Most friendly! She is the reason we take our vehicles to Regal Honda. She is always willing and able to help us out. More

by E. Bussell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

We agree Chrissy is the Best and love that she takes such great care of her customers!

April 13, 2021

Very pleased with tech. VERY DISAPPOINTED WITH VACUUM JOB, it was almost non existent. Tech offered to vacuum. I didn’t have time to wait More

by irisblooms9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Apr 16, 2021 -

Regal Honda responded

The vacuuming actually is non-existent. We only offer the complimentary carwash right now, not vacuum. If you let your service advisor know you are interested when the car is dropped off they will make sure it gets done!

Apr 17, 2021 -

irisblooms9 responded

I payed $11 for the vacuum. It wasn’t free

April 13, 2021

Service was prompt and fast. I was assigned to a different advisor,but on arrival he was not available. Mr. Taylor took over immediately and got the job done. More

by CILF1166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

We thank you for your understanding and patience. We are so glad that Ray could step in and get the job done!

April 13, 2021

Great service as always. Ray has always provide quick service and kept my cars running smooth for the last 15 plus years. He is the main reason I keep coming back More

by TSCHIDAKT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

We love Ray and definitely understand the loyalty that he inspires in his customers. He is one of a kind!

April 13, 2021

Very clean and friendly had to wait but they had snacks and waters which was very helpful after working all night and being hungry everybody was very friendly and very helpful More

by Lisalee9286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

Thank you for the feedback Lisa! We appreciate your patience and understanding when the wait time ran a little bit long!

April 10, 2021

You run a very tight ship! Rob and Ray are top notch. Very professional and consistent. They are a big reason why we bought the Honda Passport recently, and not the Mazda. More

by ZAMRASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Regal Honda responded

We appreciate you choosing Regal for your service and now sales needs! You made a great choice in the Honda Passport :)

April 09, 2021

Ray Taylor does an excellent job, the maintenance under Ray's leadership was performed much quicker than I expected! I will be scheduling a follow-up appointment next week to have the repair recommended c More

by nilslenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres
Apr 12, 2021 -

Regal Honda responded

We love Ray and look forward to working with you again on the recommended services!

April 09, 2021

Continue to be impressed by this dealership. You make an appointment for service, show up, and then are treated fairly and kept informed as to your progress. More

by rsuchenski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schultz
Apr 09, 2021 -

Regal Honda responded

Thank you, can't wait to see you next time!

April 09, 2021

Regal has provided quality serve for over 30 years that I have been a customer. From buying a new car to service on all my vehicles Regal has been super. More

by TEETIME33810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Regal Honda responded

Thank you for your continued loyalty to Regal!

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