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Regal Honda - Service Center

Lakeland, FL

4.4
2,459 Reviews

2,459 Reviews of Regal Honda - Service Center

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May 12, 2021

Friendly, knowledgeable employees. Services completed in a timely manner. Purchased 3 vehicles from dealership. Awesome establishment!!. I always have to wait on my vehicle and the customer lounge is always More

by BRIDGETTDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Regal Honda responded

Thanks Bridgett, always a pleasure!

May 11, 2021

My appointment was for 9:00 a.m i sat on the wait room comfortable and i only waited about 40 minutes and my car was ready with the oil and filter changed even with car wash include the agent was kind and More

by MAKORANDRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Regal Honda responded

Thanks, look forward to seeing you next time!

May 11, 2021

Always friendly and professional service. Service Rep kept us informed and we felt we were being treated as a valued customer and not just another car. More

by PGWoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Regal Honda responded

We love hearing from our satisfied customers and you can be sure that you are definitely a valued customer here at Regal!

May 10, 2021

I am not giving 5 stars because my appointment was at 8:45. I waited 15 min to get the service advisor and the car was not checked right away. More than 2 hrs to wait for a tire patch which in the end, I More

by cmendoza7139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Regal Honda responded

We appreciate your patience and apologize for the wait time and will bring this up with management.

May 09, 2021

Chrissy Hartman and the Regal Honda tech staff are very personable, professional and always a delight to deal with. I totally recommend Regal Honda to my friends. More

by BALTGDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Regal Honda responded

Thank you!

May 07, 2021

ALWAYS TOP NOTCH SERVICE WITH RAY AND OTHERS WORKING AT REGAL! HIGHLY RECOMMEND REGAL FOR SERVICE AND FOR SALES! HAVE BEEN A CUSTOMER FOR OVER FIFTEEN YEARS! More

by MMMBEACH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Regal Honda responded

That's AWESOME!! Thank you for choosing Regal.

May 07, 2021

Ray was helpful and the place is tidy and clean. Ray explained well the situation of my vehicle. Though, I waited for few hours to get the service done but it's worth the wait. More

by BLUEPTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Regal Honda responded

Thanks for choosing Regal :)

May 07, 2021

Service is great. I wish, though, that I had known the car was going to be there from 9 a.m. to 3 p.m. I would have had the shuttle take me home rather than be there the whole 6 hours 😲 More

by Hondafan
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Regal Honda responded

Yikes, We apologize and will speak to our staff to make sure they are more informative next time.

May 06, 2021

Had a recall took it to winterhaven Honda got excuses recall not done Took it to regal and they took care of it no questions Thank you regal Honda More

by MCOLE9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's service needs!

May 06, 2021

Chrissy was very helpful. She made sure I was informed on what was going on with the vehicle from start to finish. SHE'S THE BEST More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Regal Honda responded

Thanks, we think she is pretty great too!

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