Back

Regal Honda - Service Center

Lakeland, FL

4.4
2,458 Reviews

2,458 Reviews of Regal Honda - Service Center

Sort by
June 02, 2021

Thank you for the helpI had an issue with my battery and Thank you for the help I had an issue with my battery and you changed it for me. Very nice service Took only one day More

by 1ALLANBURRAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jun 03, 2021 -

Regal Honda responded

Thank you Allan!

June 02, 2021

I like to bring my Honda to the dealership knowing I will also receive good service. This time my car came in for an oil change, tire rotation and diagnostic test on my ac and it wasn't complete till after 5 More

by candiceswanbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Jun 03, 2021 -

Regal Honda responded

Thank you Candice for your patience as well as your loyalty to Regal!

June 02, 2021

Great service and Ray the service advisor always takes great care of us. We have purchased several cars from Regal because of their great service More

by MARKANDBEV1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Regal Honda responded

Thanks for choosing Regal :)

June 02, 2021

Always prompt and courteous. Rob is the best and always helpful and honest. Been using this dealership and service department for years and am always satisfied. More

by dolphanmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Regal Honda responded

Thank you for your loyalty to Regal!

June 02, 2021

All around great service and understanding. We had some back and forth with trade value and they met me half way. I am happy. Actually considering working for the company. *wink wink* More

by alsonogarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baziel Cabrera
Jun 03, 2021 -

Regal Honda responded

Congratulations on your new vehicle!

June 02, 2021

I had to wait about 10 minutes for person assigned to check me in but other than that I give it a 5 star and wait was a little over an hour for oil change with appointment. More

by Kelly/ Claudette ) Berube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Regal Honda responded

Thank you for taking the time to leave us feedback on your recent visit to our service department as well as your patience :)

June 01, 2021

Especial atención y profesionalidad en el trabajo y en todas las áreas donde me dirigió mis necesidades,fue perfecto el apoyo del transporte para regresar a mi casa y la profesionalidad de la señora chofe More

by Kisumy
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Kaylee Killingsworth
Jun 02, 2021 -

Regal Honda responded

Gracias!

May 31, 2021

Levi was awesome!! Meet me at my car when I pulled in and had my car ready extremely fast!! Very polite and professional! Awesome to work with! More

by peggy.selby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Jun 01, 2021 -

Regal Honda responded

Thank you Peggy! We love Levi and think he does a great job for his customers :)

May 31, 2021

Upon arrival met by staff. They explained in great detail what they were doing. Very professional job from my arrival to my departure from the dealership More

by YANKIE819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres, John Sinnerard, Levi Dillard
Jun 01, 2021 -

Regal Honda responded

We love hearing what a great experience our customers are having at the dealership!

May 29, 2021

Got the positive cable replaced. He put a shim in the negative cable and stretched out the bracket. Instructions were to only replace the positive one. They also over booked the service jobs with extreme More

by FVZSMG_06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
137
...