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Regal Honda - Service Center

Lakeland, FL

4.4
2,458 Reviews

2,458 Reviews of Regal Honda - Service Center

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June 22, 2021

Rob had great customer service, resolved my issue and got me out in a good time. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

Thank you Tom!

June 22, 2021

Today I received my money back from Christie because enterprise rental company did not refund my deposit so thank you Christie for my refund this is Kimberly Lanier More

by Kimberly Lanier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

Chrissy always goes the extra mile for her customers :)

June 22, 2021

Reliable. Friendly. Efficient. Pleasant surroundings to wait for car and well run shuttle service More

by JFISHERE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

Thank you for the feedback!

June 20, 2021

Rob Young is always professional, helpful, and makes you fell like he is looking out for your vehicle; this builds confidence in a service visit. More

by Kathleen Merchant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

Thank you Kathleen! We value your feedback and appreciate you choosing Regal for your vehicle's service needs.

June 19, 2021

Everyone I had contact with were nice and efficient. The people in the Parts dept were very helpful, Rob in Service took care of my vehicle and provided excellent customer service. Disappointed in the labor More

by CJones136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

Thank you for the feedback on your recent visit to our service department!

June 19, 2021

I have always gone back to Honda Regal since purchasing my car from them in 2015. They do a great job and everyone is courteous and kind no matter if it's an oil change or complete wax detail. More

by Rockinruthie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

Thank you for your continued loyalty to Regal!

June 18, 2021

Service was good, fast ECT but my only complaint is that they offer to run my car in the car wash for free. However they didn't and I didn't feel like bringing that up and waiting. I was looking forward to More

by vivmcl99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Jun 23, 2021 -

Regal Honda responded

We appreciate your comments. Feel free to bring the vehicle by the dealership for your free wash :)

June 18, 2021

Jessica is AMAZING! She definitely has a gift for customer service. She even helped clean my car as it hadn’t been done when I arrived. I will definitely ask for her next time I have either of my c More

by LSVIGNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jun 23, 2021 -

Regal Honda responded

We love Jessica :)

June 18, 2021

I have good a bad experience. This time they solve the issue however, some other time they charge higher prices and the service was not the best More

by Analia76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jun 23, 2021 -

Regal Honda responded

We appreciate your comments and value your honesty!

June 18, 2021

Ray was great! He checked up on me a few times while I waited and he was accommodating; he ensured the work was completed within the specified timeframes. More

by lindseyciesla
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Regal Honda responded

Thank you Lindsey!

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