2,344 Reviews of Regal Honda - Service Center
I have always had positive experiences with Honda service. Both technicians I have had appointments with for my CRV have been super pleasant to work with and Raul, on this last appointment was very service. Both technicians I have had appointments with for my CRV have been super pleasant to work with and Raul, on this last appointment was very helpful and kind. More
Great honest service during my unplanned visit. Austin help get my car fixed quick and let me know when it was finished promptly Austin help get my car fixed quick and let me know when it was finished promptly More
The wait was almost three hours just for a tire patch. I was told 45 minutes I was told 45 minutes More
I had a terrible service experience. I was drastically overcharged. It took serious effort to get it corrected. The only shining light, and she shone very brightly, was Lisa Morrison, I was drastically overcharged. It took serious effort to get it corrected. The only shining light, and she shone very brightly, was Lisa Morrison, the cashier. She deserves 5 stars. Still, this event frightened me so much that I am considering trading out of my Honda. More
Megan took care of all my service needs. She was professional and quick to respond She was professional and quick to respond More
Always prompt on arrival, and communication is always timely. Service advisor Austin B was quick to offer assistance and went above expectations by staying late to ensure I got my Passport back the same timely. Service advisor Austin B was quick to offer assistance and went above expectations by staying late to ensure I got my Passport back the same day. More
Everyone in the service center is courteous and very helpful. Much better than other dealers I've dealt with in the past. helpful. Much better than other dealers I've dealt with in the past. More
Had a great experience. Austin Hernandez at Lakeland Regal Honda was very helpful, knowledgeable & professional assisting us with the purchase of our new vehicle. He clearl Austin Hernandez at Lakeland Regal Honda was very helpful, knowledgeable & professional assisting us with the purchase of our new vehicle. He clearly explained many of the technical features in the vehicle that I wasn’t familiar with. Additionally, Edwin Herrera from the finance department was extremely courteous as well. He made the process very easy. He even suggested a list of restaurants we can visit when we take a road trip with our new Honda Accord Hybrid Sport. More
Excellent customer service in all departments. The team members at Regal Honda really care about their customers' satisfaction. The team members at Regal Honda really care about their customers' satisfaction. More
Service department is horrible. I took my truck in for a recall. I was told it would only take an hour. 5 hours later, i was told it wasn't going to be finished until the next day. I took my truck in for a recall. I was told it would only take an hour. 5 hours later, i was told it wasn't going to be finished until the next day. More