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Regal Honda - Service Center

Lakeland, FL

4.4
2,462 Reviews

2,462 Reviews of Regal Honda - Service Center

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July 25, 2021

I have been bringing my vehicles to Regal for at least 15 years. The service is always top notch and the staff is always very helpful and friendly. More

by tashacoates83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Regal Honda responded

15 years!! That's awesome, Thank you for continuing to choose Regal

July 22, 2021

Regal dropped me off and picked me up for my re call service. Van driver was very nice. X x x x x x x More

by Ms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Jul 26, 2021 -

Regal Honda responded

Thank you!

July 22, 2021

Have been taking care of our Honda for a few years now and trust is best word to describe this dealership. Have worked with Ray and Ron. More

by WILLIAM990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Regal Honda responded

Thank you for trusting us with your vehicle :)

July 21, 2021

Signed in quickly , explained procedure, car was clean on completion. took shuttle and both drivers were very pleasant and arrived on time. While waiting I was asked by other staff if I was being helped More

by KLA823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Regal Honda responded

Thank you, we pride ourselves on great customer service and it sounds like we delivered! Thank you for choosing Regal, we hope to see you again :)

July 21, 2021

Why do you keep asking. I have told you before, if Chrissy is on the case, there is no problems. She is wonderful. We asked to have downspouts and rain gutters installed and she did it. We asked to More

by JROSKOWIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Regal Honda responded

Thank you for choosing Regal!

July 20, 2021

As always Chrissy Hartman was right there to take care of everything for us. She's a wonderful Regal Honda assist. God love her. Brought in for window treatments and she handled everything just perfect. More

by JROSKOWIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Regal Honda responded

We agree, Chrissy is quite the gal :)

July 20, 2021

Everyone was very nice and the environment sitting area. And it didn’t take long at all to service my car. I will greatly refer anyone to Regal to purchase a vehicle,, Thank you!! More

by Stackit123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Regal Honda responded

We appreciate your business and look forward to working with anyone that you send our way :)

July 20, 2021

The service advisor Ray was very professional and explained everything to me. The dealership was busy however they were able to promptly service my car. More

by ssshanna1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard
Jul 21, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's service needs!

July 19, 2021

I was charged nearly $1,500 for labor to repair my vtc on my 2012 Honda Accord EX and additional $900 for the parts. When asked what could have been the root cause of this expensive repair, I was advised th More

by lakelandcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Voci, Jessica Torres
Jul 28, 2021 -

Regal Honda responded

Please contact Service Director, Tony Cooper at 863-904-1170

July 18, 2021

On Tuesday morning, July 13, I brought my CRV in for a flashing battery light. I was told by Megan Barnes after the preliminary check that diagnostics showed no problem with the alternator. It was recomme More

by ALANCAROL01
Recommend Dealer
No
Employees Worked With
Alaina Southern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Sal Campisi. Megan Barnes.
Jul 26, 2021 -

Regal Honda responded

Alan, We are disappointed to hear that your visit was less than satisfactory. but we are appreciative in the time you took to give us your feedback and patience with our new employee.

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