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Regal Honda - Service Center

Lakeland, FL

4.4
2,462 Reviews

2,462 Reviews of Regal Honda - Service Center

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August 05, 2021

This dealership works hard to earn their 5 star status. They keep you informed, as to status of your repair. Always friendly, always courteous and always a pleasure to work with. More

by jladzinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Regal Honda responded

We appreciate your loyalty to Regal!

August 05, 2021

Excellent service as usual Regal Honda is the best Excellent service as usual Regal Honda is the best Always a pleasure doing business with the staff at Regal Honda Lot better than Winter Haven H More

by KLCLEM67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Regal Honda responded

We appreciate you choosing Regal for your vehicle's service needs!

August 05, 2021

Very friendly and fast service, Rob went above and beyond to provide the best service, explained all services they would do to the car, very satisfied customer More

by esmeralda706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Regal Honda responded

Thank you Esmeralda!

August 04, 2021

I had an appointment for oil and tire Rotation and brake check. I was there 3 1/2 hrs. Every one that was in there was gone and all the people tbT came after me was gone. Very disappointed. Ri. Was More

by paraese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Regal Honda responded

Thank you for your feedback, we would like to look into this incident further but need additonal information to access your records. Please reply back privately or email Alaina Southern, Customer Service Manager at alaina.s@regallakeland.com with your name and telephone number.

August 04, 2021

Rob was very helpful. I do wish the service team would have put down a paper floor mat on the driver side. It was a little dirty. More

by pearson520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Regal Honda responded

Thank you for your feedback and helpful suggestion!

August 04, 2021

The service advisor, Crissy, handled all issues as I requested and I had the vehicle back the same day. The process was way faster than i expected it to be More

by jose gutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Regal Honda responded

Thank you Jose!

August 04, 2021

My service advisor, Adam was outstanding. He made very helpful suggestions and I appreciated his recommendations. It was raining and he expressed concern for my safety as I headed to the waiting area. T More

by JDALLEN48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 25, 2021 -

Regal Honda responded

Thank you for your feedback, our customers are our #1 priority :)

August 03, 2021

Meghan went out of her way to get me out as quickly as possible considering how busy they were. Thanks Meghan! I’m done ok More

by BILL_KIDD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Aug 10, 2021 -

Regal Honda responded

Thank you Bill!

Aug 10, 2021 -

BILL_KIDD5 responded

You’re welcome 👍

August 03, 2021

Adam was professional, knowledgeable, and friendly. I was in and out in a timely manner. Job well done. I have never had a problem with Honda Service. More

by gorgeoust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips
Aug 10, 2021 -

Regal Honda responded

Thank you!

August 03, 2021

The process was way faster than i expected it to be. I was in and out with a new car in 3 hours. Definitely worth it. More

by xxccrr08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
Aug 10, 2021 -

Regal Honda responded

Congratulations on your new vehicle!

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