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Regal Honda - Service Center

Lakeland, FL

4.4
2,344 Reviews

2,344 Reviews of Regal Honda - Service Center

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May 23, 2024

The automatic phone system is crap. If you follow the prompts it will take you in circles and not get you to the person you want to talk with. More

by L4602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Regal Honda responded

Thank you for letting us know about this. We apologize that our service did not satisfy your expectations.

May 23, 2024

Great job. I won't use this rating system again if you force me to write a comment. More

by therafl08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalimar
May 28, 2024 -

Regal Honda responded

Thank you.

May 22, 2024

Everyone was very nice the place was nice I loved they spoke Spanish that was our language More

by briv69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
May 23, 2024 -

Regal Honda responded

We’re glad that you enjoyed your visit. Thank you.

May 18, 2024

She kept me well informed, professional coordinator. Very attentive and good at explaining the service process. More

by Poveraartist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Regal Honda responded

I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback.

May 15, 2024

Recently had my tacoma serviced at the toyota dealership in lakeland. What a difference at the honda dealership service in lakeland. The Honda dealership service provides snacks and coffee, while the toyota More

by belskywp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Regal Honda responded

We built Regal to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback.

May 11, 2024

Great service, friendly staff, love the popcorn and enjoy they have lots of snacks. One of the great things the vehicle courtesy inspection at the of your vehicle service. More

by responsibleshooters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Regal Honda responded

We built Regal to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback.

May 10, 2024

Happy with the work carried out, when my vehicle was recently brought in for a some work. More

by SHARPLAKELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres, Sal Campisi III
May 10, 2024 -

Regal Honda responded

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

May 07, 2024

I signed up online for an oil change and I had the best service. I also used the shuttle service. My car was ready when I needed it! More

by michelle97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Campisi III
May 09, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave us a 5-star review - it's much appreciated!

May 06, 2024

Always received excellent service from advisors and dealer.The shuttle service is very helpful at all the times. More

by dbay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

May 03, 2024

Called to get my car in asap. Got in the same day. Service was performed in a suitable time. Great service. More

by donver0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Regal Honda responded

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

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