Regal Honda - Service Center

Bought my new Civic from here back in 2019, so I occasionally return for maintenance and services. Can sometimes be difficult to schedule things, and will often overcharge on services, so I usually occasionally return for maintenance and services. Can sometimes be difficult to schedule things, and will often overcharge on services, so I usually just go to a trusted mechanic for most car needs. But when I do go to Regal Honda, the employees are always very friendly and accommodating. More

Great guy. Provided transparency and was nice when I was there. He went above and beyond by providing me a discount for getting breakfast while I waited Provided transparency and was nice when I was there. He went above and beyond by providing me a discount for getting breakfast while I waited More

Rob was a very nice guy who provided excellent service and transparency with me. He also provided me a breakfast coupon to get food while I was waiting for my car to be done with the normal service. and transparency with me. He also provided me a breakfast coupon to get food while I was waiting for my car to be done with the normal service. More

Customer service has always been good for me here. Would recommend to anyone looking for a great honda dealership. Would recommend to anyone looking for a great honda dealership. More

Christy met me in the driveway and I explained why I was there and she wisked the car away so a tech could look at it. A short time later Christy introduced me to Rob and he went over the process, ( seems there and she wisked the car away so a tech could look at it. A short time later Christy introduced me to Rob and he went over the process, ( seems I had made a slight error in my diagnosis) , gave me the cost of the repairs and the time to complete the job. We agreed and Rob kindly offered me a coupon for breakfast across the street! It was really good food! Well, the car came back under budget and ahead of schedule. Great service, great people and a great experience! Thank you all, you too tech! Oh, and by the way, it's a 2003 with 336000 miles!!! More

Leo was amazing. He even came in on his day off to make sure that my case was properly managed. This dealership is unmatched in its customer service. The staff is m He even came in on his day off to make sure that my case was properly managed. This dealership is unmatched in its customer service. The staff is meticulous in their practices. They make you feel welcome and do everything to help you. This is why I will continue to be a customer here. Thank you Leo, Wilson and Chrissy. More

Rob was fantastic! Very friendly and always with a smile. Only concern has nothing do with Rob, but wait time is still long 😟 Very friendly and always with a smile. Only concern has nothing do with Rob, but wait time is still long 😟 More

The best dealership in Lakeland i especially like the waiting area it reminds me of home. waiting area it reminds me of home. More

Very friendly customer service, wait is always a bit significant but the quality of care makes it worthy. significant but the quality of care makes it worthy. More