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Regal Honda - Service Center

Lakeland, FL

4.4
2,378 Reviews
Call Service Center (863) 509-4963

2,378 Reviews of Regal Honda - Service Center

Sort by
January 02, 2025

Rob is a great employee and very knowledgeable. Easy to work with and makes everything very simple. More

by Soccer89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 01, 2025

Friendly and respectful, made sure the job got done. Let me know if any other work needed to be done More

by Regina Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Regal Honda responded

Regina, We're so glad to hear it! Thank you for rating us five stars! – Regal Honda

Jan 02, 2025 -

Regina Morgan responded

I am happy to be a customer since 2020. Keep up the great work!

December 31, 2024

The service representative was cordial and helpful. My service was done quickly and was completed properly. More

by JMOSESLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
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Jan 02, 2025 -

Regal Honda responded

We're delighted to hear that our team provided you with a cordial and efficient experience at Regal Honda. Thank you for your feedback. We look forward to serving you again!

December 28, 2024

Camden Keller did an excellent job explaining everything in a user-friendly way. The office staff was efficient and polite. More

by grubbybear
Recommend Dealer
Yes
Employees Worked With
Camden Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Regal Honda responded

We're delighted to hear that Camden and our office staff provided you with a clear and efficient experience at Regal Honda. Thank you for the kind words!

December 28, 2024

Service advisor explained recall that was needed perfect. It was completed in a timely manner. No complaints. Will return! More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey, Scott(tech)
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Dec 30, 2024 -

Regal Honda responded

We're delighted to hear that your recall service went smoothly at Regal Honda! Our team is committed to providing clear communication and efficient service. Looking forward to seeing you again!

December 26, 2024

Nice dealership, very professional and I always have a good experience there. This last time it took someone 30 minutes to write me up on the service drive and I have an appointment, I was told they over More

by Kenroy.Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Dec 26, 2024 -

Regal Honda responded

Kenroy, thank you for sharing your feedback with us. We're glad to hear that you've generally had good experiences at Regal Honda, but we're sorry about the wait during your last visit. We'll work on improving our scheduling to better serve valued customers like you in the future!

December 25, 2024

Very helpful on my visit at Regal Honda, staff was grate explaining on process the repair taking place. More

by GNBENTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
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Dec 26, 2024 -

Regal Honda responded

Thank you for your 5-stars! We look forward to seeing you next time at Regal Honda!

December 22, 2024

Regal Honda is the best place to shop for your next vehicle! They provide top notch customer service and are experts in their trade. They make you feel so welcomed and valued. My husband and I both wal More

by JCHAVIRA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Bildoeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Regal Honda responded

We're fantastic to hear that Levi and the Regal Honda team made your car-buying experience so welcoming and smooth! Enjoy those brand-new vehicles, and thank you for choosing us!

December 21, 2024

Overall happy with the dealership but not how they handled the recall on my HRV. In the end it was all taken care of. More

by bobndarlene
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shalymov Isaac
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Dec 23, 2024 -

Regal Honda responded

Bobndarlene, we're glad to hear that everything was resolved in the end at Regal Honda. We appreciate your feedback and are here if you need any further assistance! Have a great ride!

December 20, 2024

I’ve been sending my business to Regal Honda for 24 years. Need I say more. More

by m.janeyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chayton Wodecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheron was my salesman and went above and beyond. He’ll be my salesman from now on.
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Dec 20, 2024 -

Regal Honda responded

It means so much to the team to hear you've had nothing but five-star experiences here! We appreciate your continued patronage and hope to see you back soon! Thank you so much! - Regal Honda

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