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Regal Honda - Service Center

Lakeland, FL

4.4
2,445 Reviews

2,445 Reviews of Regal Honda - Service Center

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April 10, 2025

Happy with the work Regal has done on my car, they have fair prices and I haven’t had to worry if the work was done correctly or not. More

by RON G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Very clean, kind people. Services take longer than anywhere I have ever been but I'm happy with how I'm treated More

by KATIEJAYE89
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Apr 09, 2025 -

Regal Honda responded

Katie, thank you for your feedback! We're glad to hear you're happy with the service at Regal Honda. We appreciate your patience and look forward to serving you again!

April 05, 2025

Easy to deal with. Salesman was very helpful and knowledgeable. Clean and well laid out. More

by ralphjshields
Recommend Dealer
Yes
Employees Worked With
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Costine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Regal Honda responded

Thank you for trusting the Regal Honda team with your business, Ralph! We appreciate your wonderful feedback and hope to see you again in the future!

April 04, 2025

I had an appointment set up. I brought my car in, two hours later they called and said the part was not in and they couldn't repair it. More

by Justinechicago
Recommend Dealer
No
Employees Worked With
Brooke Hartley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Hartley
Apr 04, 2025 -

Regal Honda responded

Thank you for your feedback, and I sincerely apologize for the inconvenience caused. We understand how frustrating it can be when plans don't go as expected. Please reach out to Rachael Folds Parts Manager 863-333-4664 so we can look in to this matter or send me your information and we will contact you.

April 02, 2025

Environment is friendly is comfortable. Drinks and snacks are good. Cost of repair was expensive More

by Hulya
Recommend Dealer
Yes
Employees Worked With
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Simpson
Apr 03, 2025 -

Regal Honda responded

Thank you for the review and feedback. We appreciate you trusting the Regal Honda team with your vehicle's repair and hope you won't hesitate to reach out if we can be of service again in the future!

March 30, 2025

Regular oil change. But after years coming to you I no longer will. You used to be a place that I could trust to help me keep my car in good shape at a good price. Now y More

by BMIN916
Recommend Dealer
No
Employees Worked With
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Garcia
Mar 31, 2025 -

Regal Honda responded

It's disappointing to hear about your recent experience with us. We strive to provide valuable service and it's clear we fell short this time. Your feedback is important, and we'd like the opportunity to address your concerns directly. Please feel free to reach out at your convenience so we can discuss further options for you. Thank you, Johnny Mullins - Service Manager - (863) 356-4439

March 29, 2025

Appear to really be anxious to answer all of my questions that I have about my vehicle. More

by reedpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Regal Honda responded

Your glowing review brightened our day! Hope to see you again soon! - Regal Honda

March 28, 2025

Shalymov ad Chrissy were very helpful and explained everything to me about the recall and the servicing of my brakes. Thank you for everything. More

by Narde)o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Regal Honda responded

Narde)o, we're delighted to hear that Shalymov and Chrissy provided helpful service during your visit at Regal Honda. Thank you for sharing your experience with us!

March 27, 2025

Michael Hall was very helpful and stress-free. Made the whole thing feel like a friend helping me out. Even when I had a brake issue the next day, it was no big deal. More

by evfrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Mar 28, 2025 -

Regal Honda responded

We're delighted to hear that Michael Hall made your experience at Regal Honda feel like a friendly and stress-free process. It's great to know he was there for you even when an issue arose. Thank you for sharing this feedback!

March 22, 2025

Chrissy was exceptional! She was courteous, super responsive, explained exactly what was being done with my car and gave me updates throughout the day. She made the process p More

by katie50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Regal Honda responded

We're delighted to hear that Chrissy provided such exceptional service at Regal Honda! It's great to know she kept you informed and made the process smooth. Thank you for sharing your experience with us!

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