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Regal Honda

Lakeland, FL

4.5
3,819 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,819 reviews

December 17, 2022

They charge you extra on purpose and when you call for the flat rate it’s completely different than what the service person is giving you. I had an oil change that I was charged $65 and when I called late More

by Pen
Recommend Dealer
No
Employees Worked With
Ray Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson
Dec 19, 2022 -

Regal Honda responded

If you think you were charged incorrectly, we would be happy to look into the matter. Unfortunately, with the information provided we are unable to access your service records, but oil changes are not $45.

December 17, 2022

Chrissie is the best person at Regal Honda. She always checks the work and if they are not up to her standards, she ask the technician to do it again. More

by Judi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

December 16, 2022

Great job 👍👌 great service, my service advisor is the most aggravating person I have ever seen, just kidding 😂 FATHER KNOWS BEST has taken care of my cars for many years. Hope Regal finishes the car 🚗� More

by teddyehurd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Regal Honda responded

😂😂 We hope the carwash is finished soon too. If you are in the area, feel free to stop by our KIA or Chevy location on Bartow Road for your complimentary car wash.

December 16, 2022

Has always been friendly and cooperative. Easy to get into service department. Does not use high pressure techniques. More

by jfisher106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Allen
Dec 19, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

December 16, 2022

Excelente servicio de primera y calidad . .. atención al cliente Excelente lo recomendaré Honda clase y más.... Gracias More

by Elena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chayton Wodecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Allen
Dec 19, 2022 -

Regal Honda responded

Gracias!

December 16, 2022

Austin is an asset of an employee. We always book with him because he is helpful and knows how to make sure we get the service we need for a reasonable price! Austin is the main reason More

by uhmmitsrach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin - Service dept
Dec 19, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

December 15, 2022

They changed oil and rotated tires and charged over $83 for this. It took 1.5 hrs to do this. Was not happy with the fee & time it took. Did NOT wash or clean the car. More

by TOM727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Regal Honda responded

The carwash is temporarily down for the safety of our staff and customers while there is construction taking place.

December 14, 2022

Everyone was good at there job I was satisfied with the help of my purchase More

by jo9366
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cruz
Dec 19, 2022 -

Regal Honda responded

Thanks for choosing Regal Honda!

December 08, 2022

Customer service is absolutely incredible. Chrissy Hartman is an outstanding service consultant. Attentive, personable, extremely knowledgeable, efficient and professional! More

by MELODIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Regal Honda responded

Thank you for choosing Regal Honda!

December 07, 2022

Friendly and resourceful. Helped us out in a difficult situation with buying a vehicle out of state. Ryan is very knowledgeable about Hondas and helped make the car buying ex More

by mdhodge
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
Dec 19, 2022 -

Regal Honda responded

We are so glad to have been able to help! Drive safe & thank you for choosing Regal Honda!

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