Regal Honda

I like sitting on your salon to drink coffee and enjoy some candies while watching Tv. Great team some candies while watching Tv. Great team More

David was great and knowledgeable about the vehicle we purchased and about the sales process. purchased and about the sales process. More

We had a good experience buying our new vehicle at Regal. The staff were knowledgeable and not pushy. The staff were knowledgeable and not pushy. More

When I was asked to do the survey, I was thrilled! I have never had such a more pleasant experience when purchasing a new vehicle. She’ron, my sales associate was absolutely amazing. He took the time I have never had such a more pleasant experience when purchasing a new vehicle. She’ron, my sales associate was absolutely amazing. He took the time out to show me a better than amazing experience. Just to name a few; he worked diligently with other dealers to ensure that I got the car of my dream. He was accommodating in providing a loaner vehicle until mine was shipped. The incentives that I received at your dealership in my opinion are above quality!! The entire process from beginning to end has been nothing but exceptional. I did not feel that at any point pressured to make a sale, my desire for what I described is over the top or an inconvenience at any time. For this reason I have shared my experience with others who I am confident will be visiting your dealership in the future. Again I cannot reiterate enough how pleased I was with this particular dealership as I have visited several before deciding upon this one. The website was invited, the atmosphere was spot on and the sales team is customer friendly and satisfaction oriented. She’ron was in a meeting this morning when I arrived, he was not certain how long it would be therefore, he shared with a associate my situation. When I was showed my new vehicle I was truly elated. I discussed with She’ron that I wanted tinted windows and he stated, that was something that they could do. Here again I was tickled pink when I seen my metallic gray Honda Accord!!! Now I could go on and on about your wonderful dealership however, I will simply say out of all my years of car buying regal Honda in Lakeland Florida is top notch! More

We had a great and fast experience! We would recommend to our friends and family. We would recommend to our friends and family. More

Everyone’s extremely helpful Always pleasant and the waiting area is always clean Thanks Ed Fostveit the waiting area is always clean Thanks Ed Fostveit More

My wife and I have been buying cars from Regal Honda for 4 yrs now. Thats how long we've been here in Lakeland Florida. We've always been very pleased with our experiences. We highly recommend this dealersh 4 yrs now. Thats how long we've been here in Lakeland Florida. We've always been very pleased with our experiences. We highly recommend this dealership for any new or used purchase. And service is in and out. Ask for Michael Greenhow for sales. He'll make you happy! More

I purchased a new honda vehicle in 2021 from Regal Honda and at negotiation with sales and finance people, it was agreed that servicing would be covered for two years or 25,000 miles whichever came first. and at negotiation with sales and finance people, it was agreed that servicing would be covered for two years or 25,000 miles whichever came first. Firstly the new car came with wipers that were scraping the windshield when activated. This was reported and the car brought in. It was checked and the diagnosis was that the wipers were not faulty but that the mechanics of the hardware itself were. They ‘fixed’ the problem at no cost but now the problem persists. I took car in for servicing today October 3, 2022. The wiper issue was reported but not checked or changed as this is not reflected on the invoice. Upon picking up the vehicle, I was told there was an amount of $82.28 to be paid. I queried this, having been told at negotiation, that this was covered as per terms mentioned above. Note here, that I had the vehicle serviced before at no cost. Upon challenging the cost, with what we negotiated, the gentleman advised that this was not the case and that there was no such arrangement for servicing in place. I then asked why then was the first servicing done gratis, and was given some lame explanation that the ‘sales department probably paid for it’. ‘Probably’: no way to verify for certain, in such a big and established institution, exactly what the case was. I insisted on what we were told at negotiation and he then checked with the Finance Manager who apparently advised him this was not the case, and that we had to pay the amount, but that he could provide us with a $20 ‘coupon’. This is not the first dishonest thing I have had happened to me with Regal Honda, the other story is long gone and I decided against writing a review previously but this is too much as everything with honda regal seems to be fraught with deception. We have a service contract in place but they are saying that this does not cover servicing, and by the many exclusions contained therein, I would be surprised if anything were covered at all. They always find a way to wiggle themselves out of stuff. One thing I hate is to be made a fool of because it reflects on me as a liar when these things were discussed verbally and the signing of documents glibly explained to soothe the moment’s anxiety about signing a document with lengthy and deadly fine print. This is not good enough. Car dealerships generally add on a lot of stuff, supposedly to protect you the customer, but when the time comes, they back out and say it’s not for this or that. Nothing ever seems to be really covered, it begs the question then, to what end but to rip people off and this is not good enough. I will NOT recommend anyone to do business with Regal. My experiences over the past year and a half have been less than satisfactory. More

I brought my car in for a routine visit- oil and oil filter change, rotate tires and the work was done quickly. Ray handled everything expertly. filter change, rotate tires and the work was done quickly. Ray handled everything expertly. More