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Regal Honda

Lakeland, FL

4.5
3,817 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,817 reviews

May 12, 2023

THe body shop said the work has to be done by service and that they would get it set up and call to schedule my car for the repair I have been waiting for them to complete for 1 year and 4 months. That is th More

by CHARLY61FL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DAVE Body Shop
May 12, 2023 -

Regal Honda responded

Please contact Body Shop Manager KC at 863-577-3771 to discuss.

May 12, 2023

Friendly and knowledgeable staffs. Upon arrival, promptly checked in and guided me to waiting area. Notified me in waiting area about recommended and due repairs and carried out quickl More

by H Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard
May 12, 2023 -

Regal Honda responded

Thank you for choosing Regal Honda.

May 11, 2023

very professional. explained everything clearly and answered all questions. The entire staff was very very nice and pleasant. More

by lnj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Regal Honda responded

Thank you for choose Regal Honda.

May 11, 2023

Very responsive and easy to work with They were thorough and found and fixed the problem More

by JEFFREY.R.LEOPOLD@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
May 12, 2023 -

Regal Honda responded

Thank you for trusting our team to help you.

May 09, 2023

Thanks to Rob, excellent service and communication with me. Recommend Regal Honda 100%. Thanks also to the technician. Good job. Thank you More

by jrcruz1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Regal Honda responded

Thank you for choosing Regal Service.

May 07, 2023

Chrissy was amazing from start to finish ! Chrissy’s customer service skills are very high More

by noeljarquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Regal Honda responded

Thank you, we love Chrissy!

May 07, 2023

Service Department. Very prompt and thorough. Cannot remember the employee, but she was very professional. In the past, both Ray and Chrissy have been great! More

by STEPHEN.HART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Regal Honda responded

Thank you for trusting Regal Honda with your service needs.

May 07, 2023

Megan met me as I walked through the door and provided outstanding service in getting me quickly signed in and keeping me informed as to the progress of the work being completed while I waited. As an "old More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Regal Honda responded

Thank you, we strive for a great customer experience.

May 06, 2023

They are very professional. They always make sure I am taken care of and don't have to wait very long! They also, always do a follow up! More

by CFT658
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ausin
May 09, 2023 -

Regal Honda responded

Love to hear our team is exceeding your expectations.

May 06, 2023

Megan was generous, polite and very much capable of her job. Having more people like her will enhance the capabilities of having great customers. Regal on a hold caters for the needs of customers. More

by Collette123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cruz
May 09, 2023 -

Regal Honda responded

Thank you, we love to make our customers happy.

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