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Regal Honda
Lakeland, FL
3,816 Reviews
We have been family owned & operated since 1976- 43 Years & counting!
We pride ourselves in delivering a different experience, you will be treated like family!
The Regal Benefits:
1. Two shuttle vans for transportation.
2. 24hour Roadside assistance.
3. Window tinting & accessory installation on site.
4. Courtesy car wash & vacuum with service
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,816 reviews
June 17, 2023
Appointment means nothing! I had a 9 AM appointment and they still had not gotten to my car by 1:30 PM. Advisor. Jessica was rude and unprofessional. Talking to other people an I had a 9 AM appointment and they still had not gotten to my car by 1:30 PM. Advisor. Jessica was rude and unprofessional. Talking to other people and eating or chewing gum while she was talking to me on the phone I won’t go back. More
by r_fink
Verified CustomerEmployees Worked With
Other Employees :
Advisor. Jessica needs to be retrained in customer service.
June 17, 2023
An appointment does not mean that is when your car will be worked on. Communications suck! be worked on. Communications suck! More
by r_fink
June 16, 2023
Christy was the utmost professional. She took the time to explain everything that is wrong with my car. You're lucky to have her! She took the time to explain everything that is wrong with my car. You're lucky to have her! More
by diazdaisym
Employees Worked With
June 16, 2023
Chayton was professional and such a help. He seemed to know exactly what was needed. He seemed to know exactly what was needed. More
by marlaubert
June 16, 2023
I like the slower pace of this dealer and the personal service that it provides. Buying process was smooth and professional. service that it provides. Buying process was smooth and professional. More
by Alex
Employees Worked With
June 15, 2023
Michael Greenhow was an excellent salesman! Friendly, knowledgeable and down to earth! I would buy another Honda from him. Friendly, knowledgeable and down to earth! I would buy another Honda from him. More
by SHU995
Employees Worked With
June 14, 2023
Great customer service and staff very courteous! Ms. Hartman simply the best! Everyone is very helpful! Ms. Hartman simply the best! Everyone is very helpful! More
by DAGLISHV
June 13, 2023
Mr. Chayton is wise beyond his young years on this earth. So pleasant, efficient, so knowledgeable about all kinds of cars, and honest. Now, I know that it's an anomaly to see the words "honest" and "car sal So pleasant, efficient, so knowledgeable about all kinds of cars, and honest. Now, I know that it's an anomaly to see the words "honest" and "car salesman" in the same sentence, but I felt nothing but the truth coming from him. He had a lot of transparency, told it like it was, and gave us the option of making our own decisions based on the information given. Many salesmen will present their agenda to you without taking the time to find out your desires. I appreciated Chayton's approach to finding out our likes and dislikes in order to tailor our search. From the moment my mom spoke to him on the phone, she liked him and felt comfortable enough to travel from Tampa to Lakeland (36 miles away) to do business with him, rather than at local dealerships. Chayton came highly recommended by some friends of our family, and quite frankly, we felt he was God sent! We walked away the same day with the perfect vehicle for my mom and stayed within our budget! I will recommend him over and over again to others. Now I see first-hand why he earned 2022 Salesman of the Year! More
by Rhonda C.K.
