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Regal Honda

Lakeland, FL

4.5
3,815 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,815 reviews

August 07, 2023

Love it here and the people that took care of me made me feel special More

by AVERYBM123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 08, 2023 -

Regal Honda responded

Thank you! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you.

August 07, 2023

Issa the best sales person there at regal highly recommend my family and friends will be back More

by F.JORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa
Aug 08, 2023 -

Regal Honda responded

We’re so happy to hear you had a great experience. Thank you for spreading the word about Issa!

August 06, 2023

The service center is alway friendly and provides a nice area to wait for the service to be completed More

by 1BMASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Regal Honda responded

Thank you so much for this 5-star review.

August 05, 2023

Excellent service. I especially appreciated Rob's keeping me up-to-date, and getting me processed quickly. My highest recommendation! More

by mychqaplain
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Regal Honda responded

We're happy to see that you had a 5-Star experience at Regal Honda. Thanks for sharing!

August 05, 2023

Regal Honda is an extremely professional, friendly car dealer with out a high pitch sales staff!!! More

by depodel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Campbell
Aug 08, 2023 -

Regal Honda responded

Thank you! We have a great team!

August 04, 2023

Wait time - totally inappropriate! 2 hrs+ w/an appointment. Chrissy was extremely friendly and kind. Was super disappointed that the car wash was not in service-hopefully next time! More

by lgeohaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Regal Honda responded

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone, thank you!

August 04, 2023

Great experience Thank you. For the service you made to my Honda vehicle . Appreciate it More

by RKUSHMIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Regal Honda responded

Thank you for trusting Regal Honda with your service needs.

July 30, 2023

Has an appointment at 12:30 for just a rotation. Got there 12:30 and was told the guy would “come out in a few min”. He came out at 12:50. I got a text saying I could text during the service at anyt More

by m.lopez121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Aug 03, 2023 -

Regal Honda responded

Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. Please contact me at customerservice@regallakeland.com or call 863-333-4686 if you'd like to discuss further.

July 29, 2023

Great service. No hassle or pressure.Kaylee was awesome, professional, friendly and very knowledgeable about the vehicle. More

by mrgchema
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Campbell, Kaylee Killingsworth
Aug 03, 2023 -

Regal Honda responded

Thank you! We have a great team!

July 28, 2023

Kaylee was professional and business like in the process. Your finance person was great also More

by lakeland1827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept for me is the sales service , Ryan Campbell, Kaylee Killingsworth
Aug 03, 2023 -

Regal Honda responded

Thank you!

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