Regal Honda

Great customer service. Staff were very friendly, knowledgeable and helpful. Wait time for service was reasonable. Staff were very friendly, knowledgeable and helpful. Wait time for service was reasonable. More

I think they all did a great job. Very knowledgeable of the cars and not over aggressive. Very knowledgeable of the cars and not over aggressive. More

Clean, kind and knowledgeable associates, no pressure when dealing with sales people. I will definitely return. when dealing with sales people. I will definitely return. More

I pulled up at 9:30 for a 9:30 appointment. Fifteen minutes later a kid recorded my name and odometer reading. He told me someone would be with me shortly. At 10:00 I went inside and found a Fifteen minutes later a kid recorded my name and odometer reading. He told me someone would be with me shortly. At 10:00 I went inside and found a service advisor named Austin. He could not tell me what caused the delay except to say that they were busy. Supposedly he wasn't the service advisor assigned to me. Later that day Austin called me and said that they replaced my windshield wipers. I told him that Regal had replaced them in December and I didn't think they needed replacing. He said he would follow up. The next day when I went to pick up my car I found that they charged me for the new wipers. When I refused to pay for them, the cashier said I would have to talk with a service person to get the charge removed. I had wait another 15 minutes, I finally got to talk with a very nice service person. She removed the charge. I had no feedback on one or two items I mentioned should be fixed or at least checked out when I left the car. Why? I sent a message to Regal a few days after my appointment; but have not heard anything from them. This is the 2nd time I've had problems with Regal Service. I don't think I'll ever return to Regal. More

Chrissy Hartman is our “Go-To” person at Regal! She provides excellent customer service and is very personable and professional. She provides excellent customer service and is very personable and professional. More

I had an appointment but still waited 20 minutes in my car for Sal. Was told service would take about 1 1/2 hours to complete. Service took four hours and all I was told is that the service dept. was shor car for Sal. Was told service would take about 1 1/2 hours to complete. Service took four hours and all I was told is that the service dept. was short staffed. Sal Campisi III took another 20 minutes to complete my paperwork but told me he gave me 20. off several times. About 5 miles from the service dept. an indicator light came on and then the low tire pressure lights came on. I made a U turn and headed back to the service dept. Sal was no where to be found and a nice lady by the name of Lexie came to hel p me. She had the issue fixed in ten minutes drove my car around the lot to be sure the gages were reset and topped my tank off with gas. I was so relieved. It was now rush hour which I had hoped to avoid but at least I knew I had plenty of gas. I will not be asking for Sal. He failed to follow up with me and I feel he made excuses way to late. I'm in my seventies and had a very long and stressful day due to Sal's inability to communicate. They failed to remove the paper mat and there were also black fingerprints on my drivers door. More

Complete Liars never spoke to Thomas but yet they told my daughter that I spoke to Thomas Thomas treated my daughter like a piece of crap they lied about everything and overcharged me but I'm stuck with this daughter that I spoke to Thomas Thomas treated my daughter like a piece of crap they lied about everything and overcharged me but I'm stuck with this car good old bait and switch told my daughter that the car was going to come with leather interior charger electric chairs and none of that was true unfortunately I signed paperwork before I knew that absolutely hate this dealership and Thomas for being a liar worst experience of my life was supposed to be a surprise for my daughter Sharon started off nice but completely lied to my daughter also doesn't really matter I'm stuck with the car More

We had a great experience. Sales rep Jayden Lopez was incredible made a nerve racking experience fun and relaxed. Never pressured us, gave us knowledgeable facts about the vehi Sales rep Jayden Lopez was incredible made a nerve racking experience fun and relaxed. Never pressured us, gave us knowledgeable facts about the vehicle we were interested in and worked with Ryan Campbell the finance rep to get us the deal we needed to say yes. More

Great. I am not listing out 14 words for my experience. If you don't want the review that is fine. I am not listing out 14 words for my experience. If you don't want the review that is fine. More

Everything was done timely Although I felt the cost was a little high For me a little high For me More