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Regal Honda

Lakeland, FL

4.5
3,815 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,815 reviews

November 22, 2023

My husband had to go up to counter twice to ask if car was done More

by Mory
Recommend Dealer
Yes
Employees Worked With
Just don't make clients wait unnecessarily
Nov 28, 2023 -

Regal Honda responded

Thank you for letting us know about this. We apologize that our service did not satisfy your expectations. We will use the feedback to make us better.

November 22, 2023

My salesman was actually Jayden Lopez. He was excellent. Extremely knowledgeable and courteous. My experience was great and one to remember. More

by nalbizu22
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Farris
Nov 28, 2023 -

Regal Honda responded

Congratulations on your purchase!

November 22, 2023

The work was performed OK, my issue is with communication, I texted numerous ti.es requesting a completion time fra.e after approval, and I never received a single response from anyone More

by k-odell
Recommend Dealer
No
Employees Worked With
Ray Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Taylor
Nov 28, 2023 -

Regal Honda responded

Thank you for your review. We’re sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

November 22, 2023

I had a good experience when I was there. He helped me right away asked me if I had any questions gave me all the information with all the paperwork that I needed for my next visit, and the t More

by janicehinton10
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Taylor
Nov 28, 2023 -

Regal Honda responded

It’s lovely to hear your kind words of appreciation for our hard-working staff at Regal. Thank you for choosing us.

November 22, 2023

Got oil change tire rotation and new wiper refills. As always Chrissy took great care to get me taken care of. I have been bringing my CRV to Chrissy for 2.5 years and she is always awesome!! She takes More

by MCMICKLEBOB
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Nov 22, 2023 -

MCMICKLEBOB responded

Chrissy always takes great care of me and my CRV. She is awesome and the very best at what she does!!

Nov 28, 2023 -

Regal Honda responded

Thanks for your kind words and for being a fantastic customer.

November 21, 2023

Installed my hatch hinge cover in less than 30 minutes without an appointment. Awesome Awesome More

by ilenew9fl
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Nov 28, 2023 -

Regal Honda responded

Thanks so much for sharing your experience with us.

November 18, 2023

I purchased my Honda CR-V 6 years ago. All the Regal departments, as a whole, have Great Customer Service! My service person, Chrissy Hartman, keeps me coming back as I trust and value h More

by GERRY.TALBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Regal Honda responded

Thank you so much for the positive review. We're happy that you're happy, and we're looking forward to your next visit to Regal Honda.

November 18, 2023

They're good at what they do. That's why I always been going there for years More

by JOHNSCASA7070
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Nov 18, 2023 -

JOHNSCASA7070 responded

There good at what they do. That's why I've continued to go there for years

Nov 21, 2023 -

Regal Honda responded

Thank you so much for taking the time to leave an excellent review. We really appreciate your business.

November 18, 2023

Everyone was amazing from start to finish! They really make you feel comfortable and taken care of :) More

by H.wood5512
Recommend Dealer
Yes
Employees Worked With
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Cano
Nov 21, 2023 -

Regal Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

November 18, 2023

Austin was great at getting my van repaired and done quickly. Really look forward to service with him around. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Regal Honda responded

We are incredibly grateful that you took the time out to leave us a 5-Star review.

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