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Regal Honda

Lakeland, FL

4.5
3,861 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,861 reviews

December 08, 2024

Clayton and Nick were very helpful and courteous. I was very impressed with both of them. More

by do0921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chayton Wodecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geo Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Regal Honda responded

We're glad to hear that Clayton and Nick were helpful and courteous at Regal Honda. We truly appreciate your kind words and see you again! Safe travels!

December 08, 2024

Took the vehicle in for a battery issue. It had to be jumped at the service center. The service rep tells me the vehicle needs brake fluid and transmission fluid flush and the timing belt te More

by voodoo07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Smith
Dec 11, 2024 -

Regal Honda responded

I'm truly sorry to hear about your experience with the battery and service issues. It's concerning that this happened, especially given your long history with us. We take matters like these seriously and would appreciate the opportunity to address them directly. Please reach out so we can work towards a resolution together. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

December 07, 2024

Welcomed with excellent customer service, friendly and great follow up in making sure I was enjoying my new Prologue. More

by em4172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Campisi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camden Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan in Finance , Austin Smith
Dec 09, 2024 -

Regal Honda responded

We're delighted to hear that you received excellent customer service and follow-up from our team at Regal Honda. Enjoy your new Prologue, and thank you for choosing us!

December 07, 2024

Have dealt with Regal Honda for almost 20 years, purchases and service, Ray Taylor has always been personable and professional, and I know I’m going to have a good experience when he is my service a More

by GARNERFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Regal Honda responded

Thank you for your loyalty to Regal Honda over the years! It's wonderful to hear that Ray Taylor consistently provides personable and professional service. We appreciate your trust in us and look forward to continuing our relationship with you!

December 07, 2024

It’s closed to my house, the employees are very nice, always willing to help and have an excellent personality, specially Rob Young. More

by dianipeter62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Regal Honda responded

We're delighted to hear that our convenient location and friendly team, especially Rob Young, have made your visits enjoyable at Regal Honda. Thank you for the kind words!

December 07, 2024

Rob is very professional and knowledgeable of his job. He explained very well the process More

by jose_cheoii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Regal Honda responded

Thank you, Jose! We're glad you had a five-star experience and we look forward to seeing you again! - Regal Honda

December 06, 2024

Thomas still needs to pay for my trailer break. Needs to show deal before sighing in person. More

by nmfd110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Camden Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Regal Honda responded

Thank you for reaching out. I'd like the opportunity to discuss this situation with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Cris Aviso - General Sales Manager - 8633330518

December 04, 2024

Bradley was superb in assisting with the leasing of a new Honda accord. The dealership worked hard to make my deal work for my situation More

by corby.kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Beresford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sunset
Dec 05, 2024 -

Regal Honda responded

Kevin, we're delighted to hear that Bradley and the Regal Honda team provided superb assistance with your lease. Thank you for choosing us!

December 04, 2024

Nick was great, he made sure I got a ride home and back. Thank you for taking care of me More

by shanice_mccreary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Regal Honda responded

Shanice, thank you for taking the time to leave Regal Honda this excellent review!

December 04, 2024

Everyone was very helpful and would constantly come and check up on us. I enjoyed my time there. More

by jasminegutierrez01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos and Misael
Dec 04, 2024 -

Regal Honda responded

This is great to hear, Jasmine! Thank you for coming to Regal Honda!

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