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Regal Honda

Lakeland, FL

4.5
3,815 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,815 reviews

December 11, 2023

It was ok . We still are not done dealing w car issues . So far dealership is fixing the issues . But I have to take car back for a second time for a part order More

by butlerz0214
Recommend Dealer
Yes
Employees Worked With
Jordan
Dec 12, 2023 -

Regal Honda responded

Thank you for letting us know about this. We apologize that our service did not satisfy your expectations.

December 11, 2023

Excellent until payment. Wrong info given three times for us to sign. Took over 2 hours to pay. More

by lbwidrick
Recommend Dealer
Yes
Employees Worked With
Freddy Cano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Cano
Dec 12, 2023 -

Regal Honda responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.

December 08, 2023

Lots of pleasant, happy, and knowledgeable people. They are proud of their product and it shows! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres
Dec 12, 2023 -

Regal Honda responded

We're happy to see that you had a 5-Star experience at Regal, thank you!

December 05, 2023

Chrissy was amazing and saved the majority of my opinion of the dealership. She is amazing and deserves much credit. Although I see some rough spots in the process, what she accomplished and her communicati More

by MOONRACER324
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashiers have always been very helpful.
Dec 08, 2023 -

Regal Honda responded

I’m happy to hear that our team provided you with excellent service.

December 04, 2023

Good product, held true to their prices and made the buying process a joy Thanks More

by thom.scanlon66
Recommend Dealer
Yes
Employees Worked With
Dave
Dec 08, 2023 -

Regal Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

December 04, 2023

I have been a customer for 14 years and Ray Taylor is consistently excellent! All the other staff are great too. The visit was pleasant. When spending a lot of money receiving excellent customer service More

by CMKP521
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Taylor
Dec 08, 2023 -

Regal Honda responded

Thank you for your kind words and loyalty!

December 02, 2023

When you have a 7 am appointment have people there to check you in before 7. Put rhe driver seat back where it was. Changing filters every time is not needed. Before measurements plus after results wo More

by jrhfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Regal Honda responded

Thank you for your review. We will share this with the store team to let them know how we are doing.

December 01, 2023

I had the eco block application and oil change and other services done along with recall issues. I was told the recall was completed but received a text a few days later stating the recall parts were in. Th More

by LINDA.MILLER2389
Recommend Dealer
No
Employees Worked With
Rob Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Dec 08, 2023 -

Regal Honda responded

Thank you for your review. We’re sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention.

December 01, 2023

I feel comfortable going to Regal because it's almost like family when you go there. Very friendly staff but knowledgeable. And they know what they are doing when it comes to customers needs,and they kno More

by JOHNSCASA7070
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Dec 08, 2023 -

Regal Honda responded

Thank you so much for taking the time to leave an excellent review. We really appreciate your business.

November 30, 2023

Austin was quick and helpful The service area was clean, the Around the World themed tree was interesting for a Christmas theme! More

by lisa.elisemcguire
Recommend Dealer
Yes
Employees Worked With
Austin
Dec 08, 2023 -

Regal Honda responded

Thank you!

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