Regal Honda

Excellent service overall I arrived approximately 20 minutes early for my appointment, but was met and service began immediately. Chrissy was very helpful and pleasant. She pro I arrived approximately 20 minutes early for my appointment, but was met and service began immediately. Chrissy was very helpful and pleasant. She provided me with a credit slip to apply to the cost of breakfast while I was waiting. Later Chrissy Chrissy sought me out to explain there was a slight delay in order to accomplish a recall item, however this didn't make the time required for my service to extend beyond what I expected. Overall, the service was as good as I could ever have expected. Excellent service, well equipped waiting room and exceptional service. More

Satisfying Always feel welcomed... in and out... very nice people always leave satisfied!! Best dealership in Lakeland!! I will remain a Honda owner!! Thank you Always feel welcomed... in and out... very nice people always leave satisfied!! Best dealership in Lakeland!! I will remain a Honda owner!! Thank you Chrissy and Tim!!! More

Happy CRV Excelente Services, Mike was very nice to negotiate the price of car. I really happy to go there and buy my new car. I will recommend you to my friend Excelente Services, Mike was very nice to negotiate the price of car. I really happy to go there and buy my new car. I will recommend you to my friends. More

Appropriate estimate of time I’ve never liked being over promised, I was told an amount of time It would take for my services and Tim was pretty close to that estimate . Time is i I’ve never liked being over promised, I was told an amount of time It would take for my services and Tim was pretty close to that estimate . Time is important and when I make time for something I want it to be close. More

Service Adam went above and beyond in solving a issue that I tried to resolve for months unsuccessfully. I considered switching dealerships but Adam changed m Adam went above and beyond in solving a issue that I tried to resolve for months unsuccessfully. I considered switching dealerships but Adam changed my mind. More

They were quick and even gave me a coupon to eat across the The service man was very nice They did the service in good time and at a good price. The service guy even gave me a coupon to eat across the street The service man was very nice They did the service in good time and at a good price. The service guy even gave me a coupon to eat across the street. More

Oil change and tire rotation I went for my first time for a oil change as I just moved to Florida. I was helped by Tim. Pendergrass I explained to him that the front tires take 3 I went for my first time for a oil change as I just moved to Florida. I was helped by Tim. Pendergrass I explained to him that the front tires take 35 lbs and rear tires take 33 lbs so the tire sensor doesn’t go off got my report and looked at it when I got home and yep they put 35 lbs all the way around asked them to check my breaks said they where fine and on report says I need immediate attention looked it up on line and I have 10 mil in front 8 mil in back internet says I don’t need attention so which is it do I or don’t i . this is a 2017 civic sport still under warranty .Jennifer called to see how my experience was told her about this she transferred me to someone else left a message and never heard back from him . More

Great service Very friendly service always addresses problem and is able to fix it. Ray Taylor is a great service representative for your company. Always friendly a Very friendly service always addresses problem and is able to fix it. Ray Taylor is a great service representative for your company. Always friendly and helpful. More

professional salesmanship good experience with minimum of theatrics and professional salesmanship, timely answers and minimum of pushy sales without wasting my or my wife's lim good experience with minimum of theatrics and professional salesmanship, timely answers and minimum of pushy sales without wasting my or my wife's limited time. More