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Regal Honda

Lakeland, FL

4.5
3,814 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,815 reviews

January 30, 2024

During my most recent visit the experience was quick easy no long Waits exactly what you would expect I will return More

by butworking
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Feb 01, 2024 -

Regal Honda responded

Thank you for your review. It means a lot to us that you took the time to share your thoughts with the rest of our community and us.

January 29, 2024

Car had a recall. I called and set up an appointment. I arrived at the scheduled day and waited while the repair was done. Car seems to have been repaired. More

by NICKROB199
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Feb 01, 2024 -

Regal Honda responded

Thank you.

January 29, 2024

Efficient. Austin was great and explained everything. I did not have to wait too long. More

by CVIALIZ76
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
Feb 01, 2024 -

Regal Honda responded

Thank you!

January 28, 2024

Perfect! I appreciate everything that the team did for me. I will be bringing more business very soon More

by Tezperez73
Recommend Dealer
Yes
Employees Worked With
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Cano
Jan 28, 2024 -

Tezperez73 responded

I never had an experience this good at any dealership! Sheron Wilkins, Freddy Cano and Ricky Custodio is an awesome team.

Feb 01, 2024 -

Regal Honda responded

Thank you, the Honda team is pretty awesome.

January 27, 2024

The best experience always friendly The team was very professional and efficient service was quick all details were explained to the maximum I love the friendly environment offered thank you More

by RIVERAFLOR711
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Feb 01, 2024 -

Regal Honda responded

We’re so happy to hear you had a great experience at Regal, thank you.

January 27, 2024

He explained everything to me so I can understand what was going on. When I go back next week.I hope I have him again. More

by KIRBY.DAPHNE
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 01, 2024 -

Regal Honda responded

Thanks for sharing your positive review of Regal.

January 27, 2024

Accommodates to your needs, fast working, helpful and overall kind people They listen carefully, automatically imply customer service, and take care of you and your car on every visit. More

by shaniacollins.231
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
Feb 01, 2024 -

Regal Honda responded

Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

January 27, 2024

I called several times to see if the warranty part needed arrived and nobody knew. Austin B never answer the phone call. Another service person after 2 months calling was able to find out that the part arriv More

by PIMEDI
Recommend Dealer
No
Employees Worked With
Everyone there
Feb 05, 2024 -

Regal Honda responded

We're sorry to hear that you had a poor experience at our dealership. We strive to provide exceptional service to all our customers, and we're disappointed that we fell short in your case. We take all feedback seriously, and we appreciate your honest feedback. Please feel free to call 863-333-4686 with any further comments or concerns you wish to share.

January 27, 2024

Excellent, very pleasant the professionalism of Mr Austin is second to none. I won't try any other honda dealers for service. More

by hecnakani
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
Feb 01, 2024 -

Regal Honda responded

I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback.

January 26, 2024

Excellent ? ? My service advisor did a GREAT JOB ?? HE HAS AN OUTSTANDING CUSTOMER SERVICE ATTITUDE ?????? More

by LGMII
Recommend Dealer
Yes
Employees Worked With
Issac
Feb 01, 2024 -

Regal Honda responded

Thank you!

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