Back

Regal Honda

Lakeland, FL

4.5
3,814 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
Contact Dealership

2615 Lakeland Hills Blvd

Lakeland, FL

33805

Directions

By Type

Showing 3,814 reviews

February 01, 2024

They said Brandon was my representative. I did wait about 1/2 hour in line to be checked in. But as soon as he did, he courteous and efficient More

by rbragulla51
Recommend Dealer
Yes
Employees Worked With
Brandon he was but service was slow
Feb 01, 2024 -

Regal Honda responded

We're sorry to hear that you had to wait for a long time to see your advisor. We understand how valuable your time is but to glad it was worth the wait. Thank you!

February 01, 2024

People are great, very friendly. Didn't get the car washed and my mpg dropped after I pick it up. More

by Priscilla Powell
Recommend Dealer
Yes
Employees Worked With
Jessica Torres, Jessica Torres
Feb 05, 2024 -

Regal Honda responded

Thank you.

February 01, 2024

Service advisor was great it is the mechanic's that don't do their jobs like they are supposed to. More

by LINDAKBROCK1957
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Feb 05, 2024 -

Regal Honda responded

Thank you for taking the time to provide a review, your opinion is valued greatly.

February 01, 2024

Sheron Wilkins, Freddy Cano and Ricky Custodio are an awesome team very attentive, very knowledgeable and extremely professional 100% my best experience at a dealership. I've been telling all my friends More

by Tezperez73
Recommend Dealer
Yes
Employees Worked With
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Cano
Feb 05, 2024 -

Regal Honda responded

Thank you for your kind words and for sharing this with us. We’re grateful that we had the opportunity to serve you.

February 01, 2024

Have been with Regal Honda for a few years now. Went in to have my new Honda Ridgeline serviced and was so disappointed. Found grease down the side of the vehicle and all over the chrome the valve More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Regal Honda responded

Thank you for letting us know about this. We apologize that our service did not satisfy your expectations. Please feel free to call 863-333-4686 with any further comments or concerns you wish to share.

January 31, 2024

I had some issues w the dealership and wasn’t too happy to drive there. As soon as I pulled up Austin asked what he could do to help. He wasn’t responsible for why I was upset, but he listened and was able More

by CMBRAKEMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Regal Honda responded

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit.

January 31, 2024

Good I think even with appointment the waiting is too long Improve your appointment process More

by DOMINMARTIN4
Recommend Dealer
Yes
Employees Worked With
Austin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
Feb 01, 2024 -

Regal Honda responded

Thank you for your feedback.

January 31, 2024

Not very great came in for a recall and ended up having to pay for a new battery and was told if I did not get the new battery I had to pay $160 even though I came for a RECALL More

by miaacevedo23
Recommend Dealer
No
Employees Worked With
Brandon in service
Feb 01, 2024 -

Regal Honda responded

We're so sorry to hear that you aren't satisfied with our services and highly appreciate you bringing this to our attention.

January 30, 2024

During my most recent visit the experience was quick easy no long Waits exactly what you would expect I will return More

by butworking
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Feb 01, 2024 -

Regal Honda responded

Thank you for your review. It means a lot to us that you took the time to share your thoughts with the rest of our community and us.

January 30, 2024

Took over 2 hours for an oil change. No requests to do any other work and no car wash. Asked about my brakes and never got an answer Got a form that said I didn't want any other work, I More

by CEATON47
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Feb 01, 2024 -

Regal Honda responded

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark on your recent visit.

...
24
...