Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Regal Honda

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
3,814 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
Contact Dealership
View Awards

2615 Lakeland Hills Blvd

Lakeland, FL

33805

Directions

By Type

Showing 3,814 reviews

March 08, 2024

The process was very professional and personable. My options were presented clearly and without any type of pressure to make a decision. Thomas searched for the vehicle of my choice and had it brough More

by arthur19038
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Farris
Report | Print
Mar 12, 2024 -

Regal Honda responded

It's great to know that Thomas went above and beyond to find the vehicle you wanted. Sounds like you had a truly seamless and enjoyable experience. Thanks for sharing your feedback, and here's to many happy miles in your new vehicle!

March 08, 2024

I sent my parents today to Regal in the trusted hands of Chrissy. As always, she did a great job for them. She honors her word and is very dependable. She is the "Queen of Customer Service." More

by MD1
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Regal Honda responded

It's wonderful to hear that Chrissy continues to excel in providing excellent customer service at Regal. Chrissy's dedication to honoring her commitments and being dependable is truly admirable. Being referred to as the "Queen of Customer Service" is a testament to her commitment to excellence. Thank you for sharing their positive experience!

March 06, 2024

Austin & Freddie worked together to get me out of the vehicle that was giving me trouble and into a new vehicle at the right price. More

by ed.fahner
Recommend Dealer
Yes
Employees Worked With
Austin Hernandez & Freddie
Report | Print
Mar 08, 2024 -

Regal Honda responded

It's great to hear that Austin and Freddie were able to assist you in transitioning out of your vehicle and into a new one at a price that worked for you. It sounds like they worked together efficiently to ensure a smooth process and find the right solution for your needs.

March 06, 2024

I had my fuel filter changed on 3/1/24 afterwards my car smell like gas for three days, my car has a delayed startup after work was performed on my car. I had to return in 3/4 to correct the issues. My car More

by LAVETRICE53
Recommend Dealer
No
Employees Worked With
Austin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
Report | Print
Mar 08, 2024 -

Regal Honda responded

I'm sorry to hear about the issues you've experienced. If your car still isn't performing as expected, it may be necessary to bring it back to the dealership for further inspection and possible repairs. You might want to communicate your concerns with the service department and ask them to thoroughly check your vehicle to ensure that all issues are properly diagnosed and resolved. Please feel free to reach out to Chrissy Hartman – Service Lane Manager to discuss.

March 03, 2024

The wait time was reasonable, and Austin Smith hospitality and professionalism was top tier. Outstanding More

by ANTWUN1
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
Report | Print
Mar 05, 2024 -

Regal Honda responded

I'm glad to hear that you had a positive experience during your visit! Providing top-tier hospitality and professionalism is a priority for us, and I'm delighted that Austin delivered exceptional service. Your feedback is greatly appreciated.

March 03, 2024

Moises was very polite, quick to respond to questions, and easy to work with in the purchase of our car. Chayton was very friendly and efficient, and we appreciated his advice and expertise. More

by rickandsara99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chayton Wodecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moises Nevarez
Report | Print
Mar 05, 2024 -

Regal Honda responded

I'm thrilled to hear that Moises and Chayton provided you with such excellent service during your car purchase! Politeness, responsiveness, friendliness, and efficiency are all qualities we strive for in our team members, and I'm delighted that they exceeded your expectations. Your feedback is greatly appreciated.

March 01, 2024

All people looks very nice, the office need a little bit improvements, the used cars are clean, Victor is a very good person, polite and has a direct talk. More

by dgherrera_78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Víctor, Edwin
Report | Print
Mar 05, 2024 -

Regal Honda responded

Thank you for sharing your feedback with us! We're glad to hear that you found our team to be nice and that you had a positive interaction with Victor. We appreciate your input regarding the office environment and will certainly consider your suggestion for improvements.

March 01, 2024

Good experience, just costly. It would be nice to receive coupons or discounts Maybe after so many oil changes More

by Jakeluke2005
Recommend Dealer
Yes
Report | Print
Mar 05, 2024 -

Regal Honda responded

I'm glad to hear that you had a positive experience overall. Cost can certainly be a concern when it comes to vehicle maintenance. I'll be sure to pass along your suggestion to our management team. Your feedback is valuable to us, and we're always looking for ways to improve our services and make them more affordable for our customers.

February 29, 2024

I enjoy the service process at Regal Honda. From check in, to advisor to service technician. Each person has and does their part, a well oiled machine! They have have a great waiting area wit More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Greenhow
Report | Print
Mar 05, 2024 -

Regal Honda responded

We're thrilled to hear that you enjoy the service process at Regal Honda and that our team members work together seamlessly to ensure a smooth experience for you. Providing excellent service from check-in to completion is our goal, and we're delighted that we met your expectations.

February 29, 2024

Everyone especially Austin were helpful and easy to work with. I've dealt with Regal before and will always. They are very professional but also very personable. More

by soohbear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Farris
Report | Print
Mar 05, 2024 -

Regal Honda responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience working with Austin and the rest of our team at Regal.

1
...
19
20
21
...
382