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Regal Honda
Lakeland, FL
3,814 Reviews
We have been family owned & operated since 1976- 43 Years & counting!
We pride ourselves in delivering a different experience, you will be treated like family!
The Regal Benefits:
1. Two shuttle vans for transportation.
2. 24hour Roadside assistance.
3. Window tinting & accessory installation on site.
4. Courtesy car wash & vacuum with service
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,814 reviews
April 16, 2024
The wait was almost three hours just for a tire patch. I was told 45 minutes I was told 45 minutes More
by wayne.defreitas
Verified CustomerEmployees Worked With
April 15, 2024
I had a terrible service experience. I was drastically overcharged. It took serious effort to get it corrected. The only shining light, and she shone very brightly, was Lisa Morrison, I was drastically overcharged. It took serious effort to get it corrected. The only shining light, and she shone very brightly, was Lisa Morrison, the cashier. She deserves 5 stars. Still, this event frightened me so much that I am considering trading out of my Honda. More
by davidsum1
April 15, 2024
Great customer service and friendly staff. The dealer has an extensive amount of vehicles. The salesperson is very knowledgeable and professional. The dealer has an extensive amount of vehicles. The salesperson is very knowledgeable and professional. More
by jas6390
Employees Worked With
April 14, 2024
Megan took care of all my service needs. She was professional and quick to respond She was professional and quick to respond More
by dan5800
Employees Worked With
April 13, 2024
Amazing customer service extremely helpful and patient. They did everything posible for us and we appreciate them so much. They did everything posible for us and we appreciate them so much. More
by zuemily.pariascahiga
April 12, 2024
Always prompt on arrival, and communication is always timely. Service advisor Austin B was quick to offer assistance and went above expectations by staying late to ensure I got my Passport back the same timely. Service advisor Austin B was quick to offer assistance and went above expectations by staying late to ensure I got my Passport back the same day. More
by Tammy
Employees Worked With
Austin B
April 11, 2024
Everyone in the service center is courteous and very helpful. Much better than other dealers I've dealt with in the past. helpful. Much better than other dealers I've dealt with in the past. More
by b2rit
Employees Worked With
Other Employees :
Travis Brock
April 06, 2024
Had a great experience. Austin Hernandez at Lakeland Regal Honda was very helpful, knowledgeable & professional assisting us with the purchase of our new vehicle. He clearl Austin Hernandez at Lakeland Regal Honda was very helpful, knowledgeable & professional assisting us with the purchase of our new vehicle. He clearly explained many of the technical features in the vehicle that I wasn’t familiar with. Additionally, Edwin Herrera from the finance department was extremely courteous as well. He made the process very easy. He even suggested a list of restaurants we can visit when we take a road trip with our new Honda Accord Hybrid Sport. More
by babalou071
April 06, 2024
Excellent customer service in all departments. The team members at Regal Honda really care about their customers' satisfaction. The team members at Regal Honda really care about their customers' satisfaction. More
by MICHAELBELLIVEAU
April 05, 2024
Service department is horrible. I took my truck in for a recall. I was told it would only take an hour. 5 hours later, i was told it wasn't going to be finished until the next day. I took my truck in for a recall. I was told it would only take an hour. 5 hours later, i was told it wasn't going to be finished until the next day. More
by Mike23blue
Employees Worked With
