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Regal Honda

Lakeland, FL

4.5
3,813 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,813 reviews

August 20, 2024

Service has been poor ever since we bought our new car there last May. Very disappointing that they do not care about you after you buy the car. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Regal Honda responded

We’re sorry you had a bad experience. We would like to speak with you in regard to your experience, please contact Jeff Soloj – Honda Service Manager to discuss 863-577-3133

August 18, 2024

The staff is always pleasant. I don’t know why you require a minimum word answer… it is aggravating! More

by DMDHB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Regal Honda responded

We are grateful that you took the time out to leave us a review.

August 16, 2024

At the honda dealership everyone was polite, helpful, and found solutions quickly, thank you Honda folks. More

by bebekrystalrose
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver (woman) forgot her name. So sweet and nice.
Aug 19, 2024 -

Regal Honda responded

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations.

August 15, 2024

Regal has sold us many vehicles throughout the years. From sales to service, we have been happy with their excellent attention to the customer’s needs. More

by Shprof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EMMANUEL GOULET. Five Stars
Aug 19, 2024 -

Regal Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

August 14, 2024

everybody here was amazing especially freddy and baziel for helping me get a brand new car More

by Jenisa Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : baziel,cabrera
Aug 19, 2024 -

Regal Honda responded

Thanks for choosing Regal Honda & congratulations on your new car.

August 13, 2024

Ray was great! He let me know what my warranty would cover and what I would be responsible for. He’s top notch! More

by NUTMEGGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Regal Honda responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again soon.

August 13, 2024

Wait time is too long for an oil change, im always waiting at least 2 hours. More

by KASEYMARIE92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Regal Honda responded

We apologize for the extended wait time you experienced and we regret any inconvenience this caused.

August 11, 2024

Imagine ! We came all the way from MIAMI to deal with a fine Professional Staff. Very satisfied , very happy with our purchase. Well done Guys, you Guys Rock…. More

by agent862
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Costine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Regal Honda responded

It’s lovely to hear your kind words of appreciation for our hard-working staff at Regal. Thank you for choosing us. We hope to serve you again soon.

August 10, 2024

The Regal Honda Service Dept is tops. They are customer friendly, very timely, and provide a total cost sheet prior to the work. And for an additional perk, a coupon is available when More

by donaschich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Garcia-5Star, Michael Gronholm-5*, Lily Fields 5*,
Aug 19, 2024 -

Regal Honda responded

Thank you so much for taking the time to share your experience at Regal Honda. We take pride in knowing our customers are happy with their store experience.

August 09, 2024

Great service and great staff. I couldn’t ask for anything more. Good job! Thank you More

by diannekelter
Recommend Dealer
Yes
Employees Worked With
I don’t know their names but it was a flat tire they could plug it
Aug 19, 2024 -

Regal Honda responded

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.

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