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Regal Honda

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
3,901 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,901 reviews

February 12, 2025

she was courteous and informative. kept me updated on the status of my car. awesome More

by winniej42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Regal Honda responded

We really appreciate you taking the time to leave Regal Honda this awesome review, Winnie! Thank you!

February 12, 2025

Fantastically efficient and great customer service. Felt like my concerns were met with excellence and care. Keep it up! More

by tylerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Regal Honda responded

Tyler, thank you for the fantastic feedback! We're delighted to hear that our team at Regal Honda met your expectations with efficiency and care. We look forward to serving you again in the future!

February 09, 2025

I was always told dealerships are more expensive but I started taking my car to the regal honda. I found the prices were great and they're more experienced on my type of vehicle as they work on only hond More

by brianhahn7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Blomeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Regal Honda responded

Brian, we're delighted to hear that you've found great value and expertise with us at Regal Honda. Our team is dedicated to providing top-notch service for your vehicle, and we look forward to seeing you again!

February 09, 2025

Amazing customer service. The advisors were great getting my car taken care of in only two days. More

by S. R.
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson
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Feb 10, 2025 -

Regal Honda responded

We're happy to hear our team provided great service and got your car taken care of so quickly at Regal Honda. We look forward to serving you again! Have a great ride!

Feb 10, 2025 -

S. R. responded

I look forward to coming back to exceptional customer service.

February 06, 2025

I do not trust the mechanics at Reagal Honda, or even the service manager. Multiple times the job was not performed correctly on two vehicles. I do not live within 60 minutes of the dealership, and this was More

by heatherwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrissy Hartman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Regal Honda responded

Heather, I'm truly sorry to hear about your experience with our service team. We strive for excellence and it's clear we fell short in this instance. Your feedback is important, and I would like the opportunity to address these issues directly with you. Please feel free to reach out at your convenience so we can make things right. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

February 06, 2025

Sales rep was very pleasant and informative. He has been very helpful and met all our needs. More

by Sstarks220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Bendeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Regal Honda responded

We're so happy to hear this! Thanks for choosing Regal Honda and please don't hesitate to reach out if there's anything else we can do for you!

February 04, 2025

They are always polite and easy to deal with on the phone and in person. Service has always been exceptional. More

by gaye.crider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hay
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Feb 04, 2025 -

Regal Honda responded

Thank you for sharing your experience! We're delighted to hear that our team at Regal Honda consistently provides exceptional service both over the phone and in person. We appreciate your support!

February 04, 2025

Rob was great got me in and out in a perfect time I appreciate keeping on schedule More

by c.secrest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Regal Honda responded

Thank you for the five-star rating! The team looks forward to working with you again! - Regal Honda

February 04, 2025

Ray is a kind individual. We did however feel that we were forgotten about. We got a text message that our vehicle was done. We waited thinking maybe the text was wrong as ev More

by diving_hours.1c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Regal Honda responded

Thank you for sharing your experience. It's great to hear that Ray was kind, but I'm sorry about the communication hiccup regarding your vehicle's readiness. We strive for timely updates and appreciate this feedback as it helps us improve our service. If you'd like to discuss further or have any other concerns, please feel free to reach out anytime. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

February 04, 2025

This is the first and last car I will ever purchase from Regal. The service department sucks. More

by cd.allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Regal Honda responded

I'm concerned to see this review and would like the opportunity to get a better understanding of what led to it. At your earliest convenience, would you please contact me directly? Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

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