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Regal Chevrolet - Service Center

Lakeland, FL

4.1
792 Reviews
Call Service Center (863) 824-7410

792 Reviews of Regal Chevrolet - Service Center

Sort by
April 02, 2025

All good people there definitely recommend will definitely shop there again definitely Christian and his manager More

by Chris Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 02, 2025

I was having an issue with my vehicle and decided to call Joe Platt for advise. Joe helped me decide on the best course of action to get my issue resolved. More

by lennypatterson
Recommend Dealer
Yes
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Platt
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March 27, 2025

The person assigned to me never helped me also don't text to sell car More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Regal Chevrolet responded

Thank you for posting a review and we’re sorry to hear that your experience was not up to standard. Please feel free to call with any further comments or concerns you wish to share.

March 19, 2025

Good customer service and there was no log waiting time. My appointment time was spot on. More

by mrobinson1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Regal Chevrolet responded

Thank you for the great review! We can’t wait to have you back at Regal.

March 17, 2025

I wouldn't want to go anywhere else. Gary was on top of it all the way.. More

by Davesmithhealth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Regal Chevrolet responded

Thank you, we are striving for a great customer experience.

March 15, 2025

Gary, was exceptionally fantastic. .. he helped me through the car process.. if there is a car issue, I would use Gary!! More

by Davesmithhealth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Regal Chevrolet responded

Thanks so much for sharing your experience with us.

March 15, 2025

Had an appointment at ten fifteen arrived early and they started right away, they have a great waiting area which is pleasant and comfortable and when the car was finish the desk person was very polite show More

by Chilly Willy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier
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Mar 17, 2025 -

Regal Chevrolet responded

Thank you so much for taking the time to leave us feedback.

March 15, 2025

Very professional and good service Shaun was very helpful and informative. I will use them moving forward all the time. More

by DCHAD23
Recommend Dealer
Yes
Employees Worked With
Shaun Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Wren
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Mar 17, 2025 -

Regal Chevrolet responded

We are so grateful for your kind words.

March 10, 2025

Still waiting for special order parts for the power drivers seat. They were back ordered. More

by lennypatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Regal Chevrolet responded

Thank you for your patience, and we apologize for the delay with the special order parts for your power driver's seat. We understand how inconvenient it can be to wait for back-ordered parts, and we truly appreciate your understanding. Rest assured, we're doing everything we can to get the parts to you as quickly as possible.

March 06, 2025

We have had to return to the dealership several times for service to our vehicle. Every time one issue is fixed, they have created another. It seems to be never ending. We have a 2025 Equinox, so it d More

by esp90
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmy Andrew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Regal Chevrolet responded

Thank you for taking the time to share your feedback. I’m sorry to hear about the frustrating experience you've had. Your satisfaction is important to us, and we want to improve your experience. Please reach out to Felix Mendez-Service Lane Manager directly so we can discuss this further.

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