Regal Chevrolet
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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We bought a $63,000 truck, Matt had another customer come in as we were finishing up the deal, so we thought we would be nice and let him wait on the customer and we would come back the next Saturday with a in as we were finishing up the deal, so we thought we would be nice and let him wait on the customer and we would come back the next Saturday with any questions. We got home no book so we were at a loss as to how to operate some of the features. Called Matt he said he would have it at his desk this Saturday along with the special floor matts we had ordered. We got to Regal, no book (until sales manager went and found one) and no floor matts and service dept closed. Their answer come back on Monday to get them, so I guess we take time off from work to go make yet ANOTHER trip to Regal to get them. We have bought 18 GM cars/trucks and this was by far the worst customer service. Not happy But we do have to give a special thank you to Pete Wicher who ran us through some features of the truck. Right now this is probably not a big deal trucks are had to find on any lot, but with the economy sliding you had better learn good customer service to sell a vehicle. More
Matthew is a nice person. Took care us as a customers and give us good advises about the car. He is friendly and knowledgeable sells person. He respects his customers. Took care us as a customers and give us good advises about the car. He is friendly and knowledgeable sells person. He respects his customers. More
Matthew Mackay was really helpful, friendly, knowledgeable, and excellent customer service. Pedro in the finance department was also knowledgeable, friendly, and he also has excellent customer s knowledgeable, and excellent customer service. Pedro in the finance department was also knowledgeable, friendly, and he also has excellent customer service skills. More
Fast and very helpful. Was not even there for a new truck just an oil change. And Ricky introduced himself and showed me around. Was not even there for a new truck just an oil change. And Ricky introduced himself and showed me around. More
Very friendly and pleasant. Left with the car of my dreams and an awesome deal. Very satisfied. This is my 2nd vehicle from this dealer. Left with the car of my dreams and an awesome deal. Very satisfied. This is my 2nd vehicle from this dealer. More
We were very pleased with the service we received. We have looked for several months for the truck we got. We are very happy with the truck we have. We have looked for several months for the truck we got. We are very happy with the truck we have. More