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Regal Chevrolet

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.4
1,330 Reviews
When you're looking for an auto dealership in Lakeland near Winter Haven or any surrounding area, you'll find no pressure and no hassles at Regal Chevrolet, conveniently located at 925 Bartow Rd. Give us an opportunity to serve you and you'll see the difference. Please check out our Lakeland Chevrolet hours and directions page for more information on how to find our dealership. Our staff is on hand and eager to assist you in finding the perfect car for you and your everyday needs. We take pride in the level of service we provide, so come on in and let us show you why we're the premier choice for Winter Haven Chevrolet drivers. We offer competitive rates on auto loans to help you buy the vehicle you need. We look forward to serving our Tampa, FL Chevrolet shoppers too.
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925 Bartow Road

Lakeland, FL

33801

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Showing 1,330 reviews

August 29, 2025

This is the first time I didn't have to wait 3 hours for a oil change.i only use regal because my oil change are free. More

by jimm4411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Regal Chevrolet responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Felix Mendez - Service Lane Manager - 863-333-4656

August 23, 2025

The service took to long and there was grease all over the side of my vehicle More

by don dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2025 -

Regal Chevrolet responded

Thank you, Don, for providing this feedback. We apologize for not delivering an exceptional service experience to you. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind, we'd love to address your concerns in detail by speaking directly with you. Felix Mendez - Service Lane Manager - 863-333-4656

August 22, 2025

The gentlemen that checked me in was very positive and friendly. Will return for aervice More

by KELLYGLAUSIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Aug 22, 2025 -

Regal Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Felix Mendez - Service Lane Manager - 863-333-4656

August 19, 2025

Damaged my truck won't call back. . Also never changed oil nor checked truck. Had to take to another dealer to fix there damage More

by Gator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Wren
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Aug 19, 2025 -

Regal Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Felix Mendez - Service Lane Manager - 863-333-4656

August 19, 2025

From the lady who set my appointment with Joe, everything went smooth and friendly. Easy in and out. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Regal Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Felix Mendez - Service Lane Manager - 863-333-4656

August 18, 2025

I had to bring my car to the shop 3 times to get it fixed. It took a month for them to figure out the problem. Ridiculous. More

by carlysangels07
Recommend Dealer
No
Employees Worked With
Joe Platt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Platt
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Aug 18, 2025 -

Regal Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Felix Mendez - Service Lane Manager - 863-333-4656

August 14, 2025

Very friendly! Very Helpful! I would recommend them to anyone!!! The experience was great!!! Thank you guys!!! More

by tomekarodriguez76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Davis and Shane
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Aug 14, 2025 -

Regal Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Chevrolet. Felix Mendez - Service Lane Manager - 863-333-4656

August 09, 2025

I had to bring my truck in after being serviced at a different dealer ship... i believe there is a higher quality when it is family owned as this one is. Regal Chevrolet diagnose the problem and replace More

by RICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Regal Chevrolet responded

Thanks for sharing about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

August 06, 2025

Emy was really helpful, service quick and easy. Highly recommend Emmy and Regal Chevrolet for any of your service needs. More

by no26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2025 -

Regal Chevrolet responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

August 04, 2025

I always work with Emmy Andrew in the service department. always does an outstanding job. Represents the dealership exceptionally well. The technician(s) that work on my car(s) always do great work. I woul More

by MAKINWAVES524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Wren
Report | Print
Aug 05, 2025 -

Regal Chevrolet responded

Thanks so much for sharing your experience with us.

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