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Regal Chevrolet

Lakeland, FL

4.5
1,272 Reviews
When you're looking for an auto dealership in Lakeland near Winter Haven or any surrounding area, you'll find no pressure and no hassles at Regal Chevrolet, conveniently located at 925 Bartow Rd. Give us an opportunity to serve you and you'll see the difference. Please check out our Lakeland Chevrolet hours and directions page for more information on how to find our dealership. Our staff is on hand and eager to assist you in finding the perfect car for you and your everyday needs. We take pride in the level of service we provide, so come on in and let us show you why we're the premier choice for Winter Haven Chevrolet drivers. We offer competitive rates on auto loans to help you buy the vehicle you need. We look forward to serving our Tampa, FL Chevrolet shoppers too.
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925 Bartow Road

Lakeland, FL

33801

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Showing 1,272 reviews

July 01, 2025

While the truck did take slightly longer than originally planned, Joe got me taken care of. Most concerns addressed, one issue outstanding that we will keep our eye on if it becomes a bigger issue. I prefer More

by andrew.ch
Recommend Dealer
Yes
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Platt
Jul 02, 2025 -

Regal Chevrolet responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

July 01, 2025

Professional timely and a great job I take my vehicle there anytime I need service More

by tritter0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Regal Chevrolet responded

Thank you!

July 01, 2025

Efficient service. Work done in a timely fashion. Great customer service nice clean customer care area More

by ETPICKETT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Platt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Regal Chevrolet responded

I’m happy to hear that our team provided you with excellent service. Thank you!

June 29, 2025

On time with my appointment and courtesy and professional, kept me informed, worked with me on scheduling my follow up appointment More

by anyertheos2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Regal Chevrolet responded

Thanks so much for sharing your experience with us.

June 24, 2025

My truck was towed in due to a lightening strike, of all things. It was delivered on a Thursday afternoon, and sat for a week. No communication and nothing being done. This was an insurance claim. Knowing More

by pwwojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Regal Chevrolet responded

Thank you for taking the time to share your experience. We’re very sorry to hear about the lack of communication and delay surrounding your insurance claim and understand how frustrating and disappointing that must have been — especially given the already stressful circumstances of a lightning strike. While insurance-related repairs can sometimes involve additional coordination, that’s no excuse for the lack of timely updates or attention to your situation. That said, we truly appreciate your recognition of Joe Platt. We’re proud to have him on our team, and we’re glad he was able to provide you with a helpful, honest interaction. We’re taking your feedback seriously and will use it to improve how we handle communication and prioritize every vehicle, regardless of the job type. Thank you again for bringing this to our attention

June 24, 2025

Joe kept me in the loop the entire time. I really appreciated that. He also recommended that I have another item repaired while the car was already in for service. Thus saved me both tim More

by SVOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Regal Chevrolet responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

June 19, 2025

Picked up my car and left with more problems than I came in with. Not happy at all. Dealership is not taking any accountability and is steadily trying to give me a bill. Does it make any sense how they try More

by PRECIOUS_DUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Erickson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Regal Chevrolet responded

We're truly sorry to hear about your recent experience and how frustrating and exhausting this has been for you. We completely understand how upsetting it must be to leave with additional concerns after such a lengthy repair process. Please know that we take these matters seriously. It’s never our intention for a customer to feel unheard or unsupported, and we aim to resolve every issue with fairness and transparency. If you're open to discussing this further, we’d really appreciate the opportunity to look into what happened and review the details of your visit. Please feel free to contact us directly at 863-333-4656 Felix Mendez Chevy Service Lane Manager.

June 19, 2025

Christian and Cody were very friendly and kind throughout the car process! Highly recommend working with either of them! More

by cjdecker02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Codi Mcdowel
Jun 23, 2025 -

Regal Chevrolet responded

Thank you!

June 18, 2025

Everyone was very professional and friendly. Joe Platt was very helpful in letting me know what my problem was with my vehicle and what it would cost and when it would be ready. More

by jessecarrranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Regal Chevrolet responded

Thank you. We’re glad that you enjoyed your visit.

June 14, 2025

Generational and Very Accommodating Dealership. Knowledgeable Service Staff. Honestly Salespeople. Clean, convenient, cordial, organized, respectful More

by MAENZAC
Recommend Dealer
Yes
Employees Worked With
Shaun Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Wren
Jun 23, 2025 -

Regal Chevrolet responded

Thank you!

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