Reed Chevrolet of St Joseph

I purchased a truck from them on my birthday October 10 I live out of state so I traveled to them Everything looked and went fantastic Right up until I received my title work And the BMV tells me th 10 I live out of state so I traveled to them Everything looked and went fantastic Right up until I received my title work And the BMV tells me that I am short $995 on my taxes So I contact my salesman, Jeff Davie, and obviously he passes it off to the sales manager or general manager And basically the general manager tells me that I’m on my own it’s not their problem So clearly, they do not care about customer satisfaction, or standing behind their deals And he didn’t even have the guts enough to call me and have a discussion with me. He had to email me. Very cowardly and unprofessional More

Randy Reed did a great job finding me a truck and giving me the best price they could. Will recommend them to family and friends. me the best price they could. Will recommend them to family and friends. More

Very dishonest dealership. Lied about my truck being Certified Pre-Owned. Will not return phone calls. Will not resolve the issue. Lied about my truck being Certified Pre-Owned. Will not return phone calls. Will not resolve the issue. More

i appreciate the service, the professionalism, and the great price that I bought my High Country for! Ill be back! great price that I bought my High Country for! Ill be back! More

Super friendly and easy to work with. Highly recommend the short drive from KC to get a small town, personal dealer experience. Jeff Davey is low pressure and an excellent salesman. Inven Highly recommend the short drive from KC to get a small town, personal dealer experience. Jeff Davey is low pressure and an excellent salesman. Inventory is good compared to many lots, you won’t be disappointed. More

i am very happy with the purchase of my 2024 chevy silverado. Chandler Walker and Logan Martin was very easy to work with and cared about how i felt. silverado. Chandler Walker and Logan Martin was very easy to work with and cared about how i felt. More

I warn you , never shop here. After the sale the servive department is the worst, unless you have all day to wait .I have had 2 of the absolute worst results with the service depar After the sale the servive department is the worst, unless you have all day to wait .I have had 2 of the absolute worst results with the service department in my life , i am NOT that young..BUYERS BEWARE.. More

Jeff Davey was absolutely amazing to work with. No hassles getting us financed and got us in a nice pre owned vehicle for a great price. Thank Reed and thank you Jeff Davey! No hassles getting us financed and got us in a nice pre owned vehicle for a great price. Thank Reed and thank you Jeff Davey! More

People be aware. Just look at all the bad reviews from people working with the service department. They will try to mislead you into paying for more than you need. Th Just look at all the bad reviews from people working with the service department. They will try to mislead you into paying for more than you need. They will try to up sale you on things that you don’t need. They have tried with me and several other people I know. I have given them more than one chance and had conversations with them about this issue to which they are still misleading and will try to take advantage of you. There are plenty of other places in town to take your vehicle for repairs that won’t try to rip you off. More

I purchased a 2022 Chevy Suburban RST on October 28, 2022 from Reed Chevrolet in Saint Joseph, Missouri. I believe that the dealership fraudulently concealed the fact that the previous owner 28, 2022 from Reed Chevrolet in Saint Joseph, Missouri. I believe that the dealership fraudulently concealed the fact that the previous owner/s of this particular vehicle had smoked in it through the duration of ownership. Upon the “purchase day” of this vehicle (all of which prior negotiations had been conducted online & via phone) I went to Reed Chevrolet to drop off my trade-in and finalize the purchase for the new Suburban RST. While at the dealership finalizing documents, the sales representative, Yeison Piantini (Jason), took me into the detail shop where the vehicle was still getting “detailed”. The vehicle doors were open and the environment and atmosphere were as one would imagine. I got the vehicle home around 2p and it was not until later that evening, approximately 6p, when my family and I went for a drive that we noticed a “smokey smell” inside the vehicle. The following morning (10/29/22), this “smokey smell” was more pungent and I had to back the vehicle outside and roll down the windows in hopes of “airing out”. At 3:57p on 10/29/22, I notified Yeison (Jason) of the concern I had regarding the vehicle and its now exposed conditions. The dealership never requested to investigate nor offer to mitigate this issue. In hindsight, it is my belief that the dealership was aware of this condition and fraudulently concealed it through the environment of the detail shop upon my inspection along with a temporary “neutralizing” application. The dangers of third hand smoke & nicotine residual are of concern. I have made multiple attempts to work with the dealership to have this issue professionally mitigated. Each attempt I have made to get ahold of the dealership beginning at 3:57p on 10/29/22 (the following day after purchase) - 9:50a on 11/2/22 to find a resolution, I was met with silence. I ultimately took it upon myself and found a local business that specializes in vehicle smoke/nicotine mitigation. The mitigation expense I accrued was just over $2,000 and included: a full interior cleaning (which was a 3-day process) and a vehicle rental for that duration. Reed Chevrolet instead of taking it upon themselves to offer customer service and mitigate the issue, Randy Crowell (Reed Chevrolet General Manager) had offered $200 towards a cleaning/treatment, which was far less then what was actually required for mitigation. It has been months now of contacting the dealership to seek reimbursement and there has been no success. Reed Chevrolet does not have the right to infringe upon the safety and well-being of my family or myself. It would seem that a reasonable and honest dealership which values their customers would have investigated and resolved this issue. The actions of Reed Chevrolet are despicable needless to say. More