Red McCombs Hyundai

The welcome team was fast checking me in and updated me through out the day. The service overall took awhile but you were short on garage techs for a Saturday and overall everything I needed done was done. through out the day. The service overall took awhile but you were short on garage techs for a Saturday and overall everything I needed done was done. More

I went to the dealership for a routine service and experienced outstanding customer service and communication. Jerod was highly knowlegable and competent. experienced outstanding customer service and communication. Jerod was highly knowlegable and competent. More

Porters, cashier, and Gustav were nice. My car still has a factory warranty and I was told it didn't apply to my vehicle because I bought it used. Hyundai has switched everything to my name My car still has a factory warranty and I was told it didn't apply to my vehicle because I bought it used. Hyundai has switched everything to my name and my car is still less than 3 years old and under 36,000 miles. Thanks for the customer service. More

I appreciate all that Aaron did to make this deal happen. It was a very good experience It was a very good experience More

This was my first time I had my car serviced and am pleased to say I am very happy with it. pleased to say I am very happy with it. More

I arrived at the service center and waited for a service advisor to walk out and meet me. After ten minutes, I realized that wasn't going to happen, which was rather interesting as the service reps at all t advisor to walk out and meet me. After ten minutes, I realized that wasn't going to happen, which was rather interesting as the service reps at all the other dealerships I've dealt with came out to the car to greet me and take down the information. The service itself was performed in a short amount of time. I wish I could say that getting my car returned was the same, but once again, McCombs dropped the ball as far as communicating this to the porters. At 11 AM I was told that my car was ready and would be in the pickup area. I waited until 11:34 (yes I checked my watch) before one of the service advisors asked if I needed help. I told her what had happened and she called the porters to go retrieve my car. Another thing I noticed was that at other dealerships that I've done business with, they put down a temporary paper floor mat when moving cars. That didn't happen here. But, when I opened my passenger side door today I did find the large card that they usually hang on the rear view mirror on the floor. This is yet another issue that I've had with the McCombs dealership. As much as I spent in my car, I am beginning to regret doing business with this dealership. It is becoming more and more obvious that customer care is not at the top of your list of priorities. More

Joe makes sure you understand any problems or fixes. I don’t have to go there much, but we are taken care of every visit. I don’t have to go there much, but we are taken care of every visit. More

Claudia provided exceptional service and took care of my request. She also identified and fixed recalls fixed to ensure my family and I were safe without having to be asked. She setup my transportation to a request. She also identified and fixed recalls fixed to ensure my family and I were safe without having to be asked. She setup my transportation to and from work making sure I did not have loss time. She advocated for me to leadership to ensure the vehicle issues were warranted. More

The service representative was excellent. She provided us with the information for the repair and approximate time to complete. She provided us with the information for the repair and approximate time to complete. More

Excelente atención, muy amables, Carlos M y el Gerente, 100% recomendado para comprar un vehículo! 100% recomendado para comprar un vehículo! More