Red McCombs Hyundai

10/10. They were very friendly and listened to what my wants, needs and budget was. They were very friendly and listened to what my wants, needs and budget was. More

Diego was so awesome & went above and beyond to help my wife and I. Great customer service & patience from Diego, Ricardo, and Brett! wife and I. Great customer service & patience from Diego, Ricardo, and Brett! More

Roy was great, but the finance guy was going to fast and hard to understand hard to understand More

They were very courteous Kind. Treated us like Family.Have kept in touch after the sale Treated us like Family.Have kept in touch after the sale More

Very nice new building and service. Our repeat salesperson, Natalie Chavez was exceptional and management was very accommodatinng !!!!!!!!!!! Our repeat salesperson, Natalie Chavez was exceptional and management was very accommodatinng !!!!!!!!!!! More

Outstanding Performance and professional service provided by all involved in our purchase of our vehicles. Thank you again by all involved in our purchase of our vehicles. Thank you again More

Service rep was very prompt, personable, and informative about what was being done as a factory recall, plus provided a list of other items found on inspection, that needed to be taken care of. about what was being done as a factory recall, plus provided a list of other items found on inspection, that needed to be taken care of. More

Management took the time to up-date me on the time I would be waiting & current status of estimated time required for the repair once it was in the repair bay. Care was given to explain what exactly ha would be waiting & current status of estimated time required for the repair once it was in the repair bay. Care was given to explain what exactly had been dine to repair the problem-in my case, a recall on a brake fuse issue. More

The entire process was easy and short - two words I had never really thought about when purchasing a car! Roy, Diego and Brandi were really helpful with the start up process and Diego was knowledgeable and never really thought about when purchasing a car! Roy, Diego and Brandi were really helpful with the start up process and Diego was knowledgeable and easy to speak with. Overall the entire process was enjoyable and I would recommend anyone to come here for their vehicle. More

I found Red McCombs Hyundai through my company's benefits page (Beneplace). When I used the service to find the vehicle I wanted, I was contacted in (very) short order - via email - by a sales associate tha page (Beneplace). When I used the service to find the vehicle I wanted, I was contacted in (very) short order - via email - by a sales associate that was very pleasant to talk to. He explained the offer price that he emailed over - told me that it included $100 off for being a Beneplace user - and per the email, he said that the offer would be good for 5-6 days....I don't remember exactly offhand. I arrived the next day to take a look at the vehicle and take it for a test drive. Loved the test drive and the sales associate that I was working with (same associate that I had spoken to the day before) was knowledgeable enough. I had done a ton of research and I knew that he was bluffing his way through some of my questions....but I used to work at a dealership, I get it....it's a tough gig - too many nuances across vehicle lineups to remember them all. Got back from the test drive, and started talking numbers, and the numbers were a lot (A LOT) higher than what I was sent in the email - and the email had said that the stated price would be honored for 5-6 days. The sales associate told me that the price in the email included a discount that had expired overnight. I knew at that moment that Red McCombs was working the good ole' bait and switch. Tell ya one thing and then feed you something else. AKA - LYING. But I went with it anyhow, because the price that we settled on was what everyone else was advertising, and I didn't feel like starting the process over. I didn't pay an unfair price on the vehicle that I purchased, but I didn't get the deal that I drove into San Antonio (an hour from my home) to get. Red McCombs will not be on the list of dealerships that I look at in the future when it's time to purchase another vehicle because of this, and knowing what I know about dealerships (I have worked at several) if they are willing to be this obvious about their horrid sales tactics, there are likely other things cooking below the surface that I ignored to get this deal over with that may or may not truly hurt other buyers. Buyer beware. More