Red McCombs Hyundai

On 07/23/13, I submitted an online request to the dealership to test drive a white 2013 Hyundai Genesis Coupe Premium, for my wife. Due to my schedule, I requested a 10am Saturday appointment. Upon dealership to test drive a white 2013 Hyundai Genesis Coupe Premium, for my wife. Due to my schedule, I requested a 10am Saturday appointment. Upon arrival at the dealership, Carla and her trainee, Estrella, were waiting for me with the vehicle ready to test drive. Before the test drive, Carla took the time to thoroughly explain all the features of the vehicle to my wife and made sure she understood everything and was comfortable with the vehicle. After the test drive we came to an agreeable price for my trade and new car. The process was simple, straight to the point, and with no pressure to make the sale; which is what I liked most. After taking care of finance and scheduling my first oil change, we drove off the lot about 12:30pm. Before we left, Carla offered her future assistance for any questions my wife might have using the navigational / blue tooth system after the sale. Overall great experience. Would recommend. More

Overall experience pretty good...EXCEPT when it comes to Polysteer (the program where you pay an extra $15 a month to removes stains, burns etc)....Finance/Sales sold it as easy, just bring the car in and w Polysteer (the program where you pay an extra $15 a month to removes stains, burns etc)....Finance/Sales sold it as easy, just bring the car in and we will take care of it.....go to find out you have to have your contract, take pictures, submit a claim, ....jump threw hoops.....Sales/Finance was Misleading or Uninformed...asst service manager made it right one time....Because he could tell I was not happy.....BUT SALES/FINANCE sold me something that is a bigger pain in the butt than they made it out to be. Will continue using service, but have bad taste in my mouth with SALES/FINANCE and would not recommend SALES at this time More

Even after tellling the salesman that we were Car Pro Show customers and meeting Thad the sales manager, they would only work with me with a car on their lot. They could locate what we wanted but we woul Show customers and meeting Thad the sales manager, they would only work with me with a car on their lot. They could locate what we wanted but we would have to pay msrp. They have a holding lot about 20 minutes away but was told they couldn't bring one for us to see unless they had a commitment to buy from us. That wasn't a problem since i was paying cash but when they wanted me to pay msrp for one if these vehicles, that was the straw that broke the camels back, I said, "Really, you seriously want me to pay msrp" I already have an offer for 2k off msrp across town. He said that's all we can do unless you want one off the lot. The mistake the salesman made was telling me that he located exactly what i wanted in Houston, Well, that's all i needed to know. Thanks to the internet, I found the dealership that had the car i wanted. We drove to Houston to Ron Carter Hyundai-Clearlake. and purchased the car that evening. So thanks Red McCombs Superior Hyundai, we now have the car we wanted all along and definately didn't pay msrp. Guess where i'm going to take my car for its first oil change, More

GREAT CUSTOMER SERVICE, COURTEOUS, QUICK & EASY TO DEAL WITH, EXCELLENT FOLLOW UP AFTER THE SALE, THEY GO OUT OF THEIR WAY TO MAKE SURE OF CUSTOMER SATISFACTION! DEAL WITH, EXCELLENT FOLLOW UP AFTER THE SALE, THEY GO OUT OF THEIR WAY TO MAKE SURE OF CUSTOMER SATISFACTION! More

I have been going to Red McCombs Superior Service Center for over 9 years. First with a 2002 Hyundai Elantra, then with a 2009 Hundai Elantra. Service has always been good. But today was exceptional. I was for over 9 years. First with a 2002 Hyundai Elantra, then with a 2009 Hundai Elantra. Service has always been good. But today was exceptional. I was just in for an oil change and 27 point inspection and in less than 20 minutes everything was completed. Fastest ever for me and the work was done correctly. Service staff is friendly. More

Brought my wife in to look at Hyundai Tucson. Told him what monthly payments we were looking to pay on a lease and what Toyota was offering us on a Rav4. Really wasn't looking to purchase yet,but Marco wo what monthly payments we were looking to pay on a lease and what Toyota was offering us on a Rav4. Really wasn't looking to purchase yet,but Marco worked hard for us giving us several options and met our payment expectation with no money down (that sealed the deal). Marco didn't use any pushy sales techniques but instead was extremely nice. Made the whole sales experience very pleasurable. Would recommend anybody to come see Marco. Very genuine individual and trustworthy. More

JC in used car sales was very friendly helpful and a great salesman. Not pushy at all. Tony the sales manager was also great. The buying process was fast easy and very fair. Got to their best offer ve great salesman. Not pushy at all. Tony the sales manager was also great. The buying process was fast easy and very fair. Got to their best offer very quickly and the price was very good for a certified car. Definitely worth checking out of in the market for a vehicle. Bought a 2011 certified Sonata. We test drove 5 cars am JC and Tony were very friendly and patient with us. Outstanding experience. More

I was looking for a lease on a commuter car, and after test driving a number of small cars I settled on the Accent. They showed me around the lot, and I told them which one I wanted (an SE), showed them m test driving a number of small cars I settled on the Accent. They showed me around the lot, and I told them which one I wanted (an SE), showed them my trade, and said we wanted it under $200 with nothing out-of-pocket. Surprisingly, they came back and did just that, even taking care of the first month's payment. Everyone involved was kind and willing to answer all my questions (first time leasing), and just seemed more genuine than many dealerships I've been to. More

Carla was extremely helpful and patient with us making sure to explain in detail the specifics of the vehicle we were purchasing. And answering any and all questions we hand in regards to the features of sure to explain in detail the specifics of the vehicle we were purchasing. And answering any and all questions we hand in regards to the features of the vehicle for example the Alloy rims and Bluetooth, she also helped to set the Bluetooth feature up for us as we are not "tech savvy" . Carla also worked with us to get the payments within our budget. More

Trevor did an outstanding professional job of handling my wife and my concern for a new vehicle. This was the second time we have purchase a vehicle from Red McComb Superior Dealership. The first time was wife and my concern for a new vehicle. This was the second time we have purchase a vehicle from Red McComb Superior Dealership. The first time was in 2003 when we purchase a 2004 Pontiac Vibe, which we still own. I liked the service and the professionalism I receive from the employees when I deal with Red McComb Superior Dealership. More