Red McCombs Hyundai

I visited Red McComb's Superior on a Thursday during my lunch hour looking for a Tucson Limited. I looked for used model first and found none to my liking with the assistance of Salesman Ray Lopez. Mr. L lunch hour looking for a Tucson Limited. I looked for used model first and found none to my liking with the assistance of Salesman Ray Lopez. Mr. Lopez then took me over to new cars and showed me two different models but both were black, personally, black is a no-no in south texas. I asked if they had other color's available in or around the San Antonio area, which he responded he would gladly check his sources. After a few minutes of checking in the San Antonio area and around, they located a Graphite Grey in Kyle, Tx. I was elated, better yet, Mr. Lopez drove to Kyle that evening to pick it up. The following day I went into the dealership early and my future vehicle was sitting there awaiting ME!! Went through like a breeze and within 30 min. my vehicle was out of make ready with a full tank of gas!!! Mr. Lopez gave me the run through on the basics of my new vehicle and I was out of there. In all it took about 2 hours from start to finish that day. Talk about good CUSTOMER SERVICE! In my book if you don't have that essential element of Customer Service, you don't deserve my business!! I'll be back for my future purchases at this location. Keep up the good work Superior!! Sincerely, NSL More

All I have to say is do your homework & prepared because they will use all kind of mental gymnastics to screw you. They preyed on our lack of mobility & ended up with a vehicle my wife hates because because they will use all kind of mental gymnastics to screw you. They preyed on our lack of mobility & ended up with a vehicle my wife hates because they played bait & switch after paperwork had been signed. I pray you don't end up like us. More

My husband and I went to look at 2011 Hyundai Elantra. When we arrived we noticed there were very few cars on the lot (probably less than 20). The sales guy Vinie came out to talk to us. When we told him When we arrived we noticed there were very few cars on the lot (probably less than 20). The sales guy Vinie came out to talk to us. When we told him what we were looking for he said they had none on the lot but to come inside and they could see what would be coming in this week. We told him we wanted to know first what they would give us for our trade in (I already had done the research and knew exactly what it was worth. He asked how much we owed and how much it was worth. I told him it was worth a lot more than we owed. When we got inside he "spoke with the manager" and they just so happened to have two coming in with the exact two colors I had been wanting (yeah right) and for a $500 deposit they can get them in this week. I've had a bad experience with buying a car without seeing it first (purchased through military overseas car sales picked up in the US) and will never do that again. He then took my car back to have it looked at by the mechanic. When he came back he stated the mechanic said it was in excellent shape and was surprized at how good it looked and the low mileage for a 2006 Xterra. We waited for the offer to come back. When they made the offer we were insulted by how low it was. It was over $2500 less than the "Fair" rated Blue book value. Both me and my husband said no way. When he came back with the second offer was still below the fair trade value (keep in mind they said it was in excellent shape). Next the manager came out and asked why we were trading in and we stated for better gas mileage, he further insulted our intelligence saying that is what everyone is doing and you won't find anyone trying to get SUV's or trucks now (this is TX, give me a break most drive trucks or SUV's we weren't born yesterday) but he would talk to Nissan and see if they can get a better deal. At this point I told my husband we were done. Was tired of being insulted by unfair offers and would rather go elsewhere. So when they came back with third offer (still $500 less than trade value) we left. The mechanic was outside (we had never seen him nor he us)and stopped us saying where are you going I was just about to bump the offer up another $500. To Late!!!Do not ever buy anything from these people. They will try and rip you off for anything they can. I bought my new 2012 Honda Civic from Fernandez Honda and couldn't be more happier. They offered right off the bat exact trade offer for my Xterra I was looking for and sold me just what I wanted. If you are in the market for a new car go to Fernandez Honda and ask for Henry Perez. More

Dishonest people! Stay away! I wanted to buy a Hyundai, and got in touch with Internet Manager who agreed to match my offer from another dealer. Drove a long way to Red McCombs and the salesman would not t and got in touch with Internet Manager who agreed to match my offer from another dealer. Drove a long way to Red McCombs and the salesman would not talk to me. He passed me off to a succession of people who all acted like they had no idea what I was talking about. Also the showroom is dirty, messy and smelly. Don't even go NEAR this place! Hey Red, are you listening? More