Red McCombs Hyundai

Texas Overall excellent experience and done right away no hassles.. the finance was on target and Delores Boss Smith was very understanding and thank me for Overall excellent experience and done right away no hassles.. the finance was on target and Delores Boss Smith was very understanding and thank me for my Military Service to Our Country More

Excellent Very satisfied customer! Happy with all salesperson that were involved with my decisions and the finance explained all details. Will recommend to fa Very satisfied customer! Happy with all salesperson that were involved with my decisions and the finance explained all details. Will recommend to family and friends. More

Great Mr Hall is someone I can trust and I will come to him for my next car. As well as my daughter when she is old enough. Mr Hall is someone I can trust and I will come to him for my next car. As well as my daughter when she is old enough. More

Mixed feelings, but overall good Overall, my experience, as rated, was pretty good overall, however there were definite things I did not enjoy. First, the moment I parked, a staff mem Overall, my experience, as rated, was pretty good overall, however there were definite things I did not enjoy. First, the moment I parked, a staff member came straight down and waited around my car until I got out. I did not like this, as I did not even have time to get out my car before she was already on her way, nor did I get the chance to walk the lot to see things myself. Another thing I did not like was when my sales representative asked me if I wanted to go inside and "discuss numbers". I explicitly let her know that I ONLY wanted to know he final sale price and I was NOT buying a car that day, and that I would return the following day if the price was right to buy the vehicle, as I was on a time crunch and needed to make a three hour drive out of town in order to make it to an engagement I had planned. After the pricing was discussed, she nonchalantly said as she was getting up to talk to the sales manager that she would go ahead and get them to start washing my car and fill it up for me. She left before I could tell her I did not want to buy the car that day, however, I was very frustrated as I told her at least three times that day that I did not have much time, and was not buying a car that day, and I also told her this at least once, but I believe twice over the phone prior to my arrival at the dealership. This behavior seemed very shady and passive aggressive, so if it were not for the fact that I already went to another dealership, and the price I was being offered was better here than the other Hyundai dealership, I would have been very livid and uncomfortable. So already being unhappy about this, I was then left for easily 30-40 minutes, and no one came to check on me or update me on what was going on. I was very angry at this point, since (1) I was purchasing a vehicle and expected more attention and care than being left without explanation, and (2) my sales rep KNEW I needed to be on the road. After getting up from my chair and pacing around, a staff member told me I would be helped in just a minute. FINALLY someone else noticed my annoyance and took me straight back to the finance manager. He was a nice guy, but for the longest he kept trying to up-sell me. I specifically told him that I did not have time, and let him know the monthly payments I wanted to stay at ($350) and have a 60 month repayment period. He, however, continued pushing for a 72 month duration, and much higher monthly payments, putting me over $400, despite me telling him I was not comfortable with that. Again, my experience overall was good, and I love my car, but if I was not as prepared as I was, I would have been very displeased, and having my need to leave ignored was not appreciated. More

Excellent service I just want to say that both James and Hope worked with me to get me the car I wanted and they were excellent. I also had challenging credit and they I just want to say that both James and Hope worked with me to get me the car I wanted and they were excellent. I also had challenging credit and they were able to overcome that obstacle. They were accommodating in delivering my car to me at the airport while I switched out my rental car. I absolutely would recommend and in four years I will return to purchase my next vehicle. More

Pat's third Coupe James called me to tell me they had bought a 2016 Genesis Coupe from another dealer, and would I be interested? we made an appointment to see the vehi James called me to tell me they had bought a 2016 Genesis Coupe from another dealer, and would I be interested? we made an appointment to see the vehicle, and after negotiation price and trade in, we purchased the car. I suspect that a buyers history showed that we had owned 2 other Coupes before, and might be interested in trading our 2014 Tuscan, turned out it was a smart move for him, as we did the deal. More

Overall experience It was excellent in most ways. But the paperwork could have gone more smoothly. Could have written down exactly what I needed. It took way too long on It was excellent in most ways. But the paperwork could have gone more smoothly. Could have written down exactly what I needed. It took way too long on the paperwork since there was only one person working at the time. More

Superior Service I received excellent service from the very beginning to the end. Was nice to receive a phone call after the purchase. My wife had some question that w I received excellent service from the very beginning to the end. Was nice to receive a phone call after the purchase. My wife had some question that we were able to get answered. Very happy with Red McCombs Superior.... More

Pretty straightforward My case was pretty simple and clean. I arrived pretty much knowing what I wanted, what I wanted to pay for it, and how I wanted to pay for it. A bit My case was pretty simple and clean. I arrived pretty much knowing what I wanted, what I wanted to pay for it, and how I wanted to pay for it. A bit more professionalism at the beginning would have been slightly improved, but the sales team did well after that. More

Grateful I've had the most easier and positive experience purchasing my first new car. The salesperson work real hard for me and was able to get me in the int I've had the most easier and positive experience purchasing my first new car. The salesperson work real hard for me and was able to get me in the interest rate possible. I'm so grateful and blessed. More